B-Level Technician

Job Description

Job Description

Reports To : Service Manager / Shop Foreman

Job Summary :

The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.

Key Responsibilities : Diagnostics & Repairs :

Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.

Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.

Repair and replace belts, hoses, radiators, alternators, starters, and batteries .

Conduct basic driveline and powertrain repairs , including clutches and differentials.

Assist A-Level Technicians with major engine and transmission overhauls .

Preventive Maintenance & Inspections :

Perform DOT inspections and ensure vehicles meet federal and state compliance.

Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.

Identify and document potential issues before they lead to major failures .

Brake, Suspension & Drivetrain Work :

Repair and replace air and hydraulic brake components .

Perform alignment adjustments, steering, and suspension repairs .

Replace and adjust clutches, U-joints, wheel bearings, and seals .

Electrical & Aftertreatment Systems :

Diagnose and repair lighting, wiring, and battery systems .

Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .

Shop Efficiency & Teamwork :

Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.

Maintain a clean and safe workspace , following OSHA and dealership safety guidelines.

Keep accurate repair records and documentation for warranty and customer records.

Qualifications

Proven experience as a B-Level Diesel Technician or equivalent role

Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems

Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds

Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred

Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion

CDL preferred

Strong problem-solving, time management, and organizational skills

Proficient in reading service manuals, wiring diagrams, and diagnostic data

Team player with a positive attitude and commitment to continuous improvement

Valid driver’s license and acceptable driving record

Physical Requirements

Ability to lift up to 75 pounds and perform physically demanding tasks

Frequent standing, walking, bending, kneeling, and reaching in and around vehicles

Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment

Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)

Must be able to safely operate diagnostic tools and shop equipment

Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel / composite-toe boots

Benefits

White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes :

Medical, Dental, and Vision Insurance (multiple plan options)

Health Savings Account (HSA) with company contribution

Flexible Spending Account (FSA) options

401(k) with Company Match – 50% match up to 6% of contributions

Company-Paid Basic Life Insurance with AD&D coverage

Short- and Long-Term Disability Plans available for purchase

Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)

Paid Vacation, Sick Leave, and Holidays

Uniforms Provided and annual boot reimbursement

Paid training and certification incentives through our Technician Roadmap

Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)

Opportunities for career growth and advancement to A-Level Technician and leadership roles

Supportive, family-driven culture centered on safety, teamwork, and long-term success