Financial Aid Counselor II

Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.

We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.

Herman Ostrow School of Dentistry is seeking a dedicated and enthusiastic Full-Time Financial Aid Counselor II to join our Office of Admissions and Student Affairs team. This role will serve as a key advisor to students requesting financial aid. The Financial Aid Counselor II will be responsible for providing counseling in matters pertaining to financial aid packaging, appeals, and special projects as assigned. This position is hybrid, requiring four onsite workdays and allowing one remote workday per week.

Key Responsibilities :

• As a senior or lead counselor, provides training and guidance on financial aid procedures and policies to other counselors and assists in problem resolution. Handles complex financial aid packaging and appeals as assigned. Participates in and / or leads special teams which assist in evaluating, enhancing and or creating new internal practices, procedures and policies.
• Conducts need analysis to determine student financial aid packaging options based on individual case circumstances. Reviews student applications for consistency and completeness, verifies accuracy of student and family reported information, and certifies applications. Maintains accurate and thorough file documentation.
• Counsels student applicants and parents on matters concerning financial aid packages. Evaluates student problems and requests regarding financial aid awards and takes appropriate action. Integrates financial counseling with student housing circumstances, academic goals, extracurricular plans and career objectives.
• Advises students regarding financial planning, budgeting and debt management.
• Conducts seminars, workshops and lectures on financing college education for students, parents, high school counselors and university staff.
• Processes appeals by reevaluating student aid packages and making award modifications as appropriate and within applicable guidelines and regulations.
• Serves as liaison on financial aid matters to assigned campus offices and departments. Provides interpretation of financial aid policies and assists in problem-solving.
• Works with other campus student services offices, e.g., admissions, housing, student affairs and financial services, to develop integrated approaches to the delivery of campus student services.
• Maintains currency on financial aid packages, state and federal regulations related to financial aid, and university policies and procedures.
• Assist the department with Admission related activities.

Why Join Us?

At Herman Ostrow School of Dentistry, we are dedicated to fostering a supportive and engaging environment for our students and staff. Join us in our mission to empower students to pursue their academic and professional goals in dentistry and beyond.

The hourly rate for this position is $28.00 - $38.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Minimum Education : Bachelor's degree, Combined experience / education as substitute for minimum education

Minimum Experience : 2 years

Minimum Field of Expertise : Student financial aid counseling

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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