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Customer Service Representative/ Data Entry Clerk
Customer Service Representative/ Data Entry ClerkExpress Employment Professionals Defunct • Richmond, CA, United States
Customer Service Representative / Data Entry Clerk

Customer Service Representative / Data Entry Clerk

Express Employment Professionals Defunct • Richmond, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Full Description

We are seeking a reliable and detail-oriented individual to join our team as a Customer Service Representative / Data Entry Clerk . This position is ideal for someone who enjoys helping others and is comfortable working with data and administrative tasks in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and online platforms
  • Provide clear and accurate information regarding services, billing, and account details
  • Enter and update customer data in internal systems with a high degree of accuracy
  • Organize and maintain digital and physical records
  • Assist with preparing reports and tracking service metrics
  • Collaborate with team members to resolve customer issues and improve processes

Skills Required

  • Strong verbal and written communication skills
  • Excellent attention to detail and accuracy
  • Basic computer proficiency, especially with Microsoft Excel and Word
  • Ability to multitask and manage time effectively
  • Strong organizational skills
  • Customer-focused attitude and problem-solving abilities

    • Richmond, CA

    3416

    2970 Hilltop Mall Road

    Suite 102

    Richmond, CA 94806

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    Customer Service Data Entry • Richmond, CA, United States

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