Customer Operations Representative Purina Animal Nutrition

Customer Operations Representative Purina Animal Nutrition

This role supports the Midwest Region which includes MO, IA, MN, WI, IL You must be located in one of these 5 states. Hours : 8am-4 : 30pm CST.

We're looking for a person with a customer service mindset and high levels of empathy, poise, and professionalism. A passion for animals large and small is a bonus. The ideal candidate is a team player with a service-minded personality who enjoys interacting with people via phone and email. This role supports the Midwest Region which includes MO, IA, MN, WI, IL You must be located in one of these 5 states. Hours : 8am-4 : 30pm CST.

Position Purpose :

This is a full-time role handling orders, inquiries, concerns, and requests about Purina products and services via phone, email, and fax.

Key Roles / Responsibilities :

Order Management :

• Involves managing a set of customers from time-of-order entry to invoicing.
• Must have skills in problem solving, decision making, customer relationship, process development and improvement.

Problem Solving and Decision Making :

Customer Relationship Management :

System Technical :

Experience-Education (Required) :

Other Desirable Traits :

This position requires a quiet, uninterrupted work environment.

This is an hourly role and will pay between $20-24 / hr. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M / F / Vets / Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.