BALENCIAGA Retail Operations Manager, East Coast | New York

Retail Operations Manager, East Coast

We are currently seeking a Retail Operations Manager, East Coast who will report to the Director of Operations. The Retail Operations Manager, East Coast, drives operational excellence and efficiency across all retail locations throughout the eastern region of the Americas. This role leads compliance with all operational policies & procedures in partnership with retail leadership, store management, and key stakeholders. This role ensures daily business functions and systems run efficiently, in line with global standards. The Retail Operations Manager, East Coast, also supports store operations talents in their development and growth.

Key Accountabilities

• In partnership with the Director of Operations and retail leadership, strategically evaluate current systems, suggesting new initiatives to improve operational excellence and the client experience.
• Foster positive relationships and open communication with retail leadership, store teams, and key stakeholders.
• Train and educate the retail teams, including store management, operations and stock roles, on company policies and procedures.
• Liaise with cross functional partners on regional retail projects.
• Provide prompt resolutions to store inquiries.
• Travel to stores for routine checks on operational excellence and guide stores in areas of improvement to meet global standards.

Compliance

Inventory and Administration

Store Planning and Events

Who You Are

Compensation

For individuals assigned and / or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current salary range is $110,000 USD to $120,000 USD.

Why Work With Us?

This is an exciting opportunity to join Balenciaga's New York team as an Retail Operations Manager, East Coast who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

Job Type : Regular

Start Date : 2025-12-31

Schedule : Full time

Organization : Balenciaga America Inc.