Account Supervisor, Janitorial Services

Overview

The Account Supervisor is responsible for managing janitorial service operations for assigned accounts, ensuring client satisfaction, compliance with contractual obligations, and high-quality service delivery. This role involves supervising site managers and janitorial teams, maintaining budgets, and serving as the primary liaison between the client and the company.

Pay : $19.12 / hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and / or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Key Responsibilities

Client Relationship Management :

• Act as the main point of contact for clients, addressing concerns and ensuring service expectations are met.
• Conduct regular site visits and client meetings to review performance and resolve issues.

Operational Oversight :

Team Leadership :

Financial Management :

Quality Assurance :

Qualifications

Desired Skills