Administrative Assistant

Administrative Assistant

ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 7 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.

We are looking for an Administrative Assistant to provide support to the milieu, directors and staff. An administrative assistant II oversees a wide variety of support duties and responsibilities and utilizes a strong working knowledge of systems.

You will serve patients daily in a multitude of ways :

Based on specific business needs at assigned the location, the Administrative Assistant performs necessary administrative duties, which may include :

• Greeting / assisting visitors entering the facility : Obtaining signed confidentiality statements, issues vendor badges (if needed) and informs appropriate staff of arrival. Answers phones and directs calls to appropriate person.
• Assisting with patient admissions : admitting the patient in medical records system, adding treatment team members, helping patients register in the portal, scanning admission documents, issuing admission day schedules, uploading appropriate forms, folder prep, print schedules
• Sending welcome emails and other information to patients or families
• Maintaining supply of patient / family binders and discharge packets
• Scheduling meeting spaces
• Ensuring staff breakrooms are stocked, lobby and common areas are tidy
• Overseeing of incoming and outgoing mail / packages
• Coordinating transportation
• Supporting physicians and clinical teams in various capacities which may include scheduling rounds, individual patient appointments, and doctor-to-doctor calls.
• Completing and reviewing admissions forms with the patient during admission, including obtaining Releases of Information.
• Assisting with unit schedules
• Pulling patients on the units for virtual doc appointments, setting up I-Pad (if applicable)
• Assisting with new teammate orientation
• Preparing and submitting patient logs
• Scanning documents into the medical records system

Must haves :

How we invest in you :

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we're here to support your role by offering ongoing training and continuing education opportunities, as well as support to achieve internal growth.

What we offer :

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.

Compensation for the Administrative Assistant position ranges from $18.85 - $22.00 based upon candidate experience and market expectations.