39874180415 - Business Development Representative/Account Manager

Business Development Representative/Account Manager

Full Time Remote

Position Overview

In this hybrid role, you'll be responsible for both acquiring new clients (Business Development) and nurturing and growing existing relationships (Account Management). You will play a key role in helping law firms discover the power of the company's services, acting as a trusted advisor and solutions expert.

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities through outbound outreach, networking, and lead follow-ups.
• Conduct discovery calls and product/service presentations with prospective clients.
• Work with marketing to convert inbound leads into active sales opportunities.
• Collaborate with leadership on sales strategies, target markets, and growth goals.

Account Management:

• Serve as the primary point of contact for a portfolio of law firm clients.
• Understand each client's unique needs and provide tailored solutions to drive retention and satisfaction.
• Upsell and cross-sell additional services and offerings.
• Monitor client performance metrics and ensure the delivery of exceptional service.
• Manage client communications, check-ins, and problem-solving.