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Back of House Director
Back of House DirectorChick-fil-A • Raleigh, NC, US
Back of House Director

Back of House Director

Chick-fil-A • Raleigh, NC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Back of House Director

The Back of House Director is responsible for :

  • Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
  • Coaching the behaviors of all Team Members who work in the Kitchen.

Those behaviors include :

  • Sense of Urgency that creates surprisingly fast Speed of Service
  • Attention to detail that ensures preparation and production procedures are followed
  • Execution of systems that ensure a refreshingly clean environment
  • Maintaining a work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the kitchen

    • As a Back of House Director you will :

  • Expert in all levels of BOH Positions
  • Be responsible for coaching Shift Leaders running breaks during their shift
  • Be responsible for ensuring new team members are trained
  • Be positioned in flex role during shift (support, secondary
  • non peak
  • Observe and seek out learning opportunities through verbal coaching
  • Meet with the Training Manager to receive updates and communicate progress with new hires (10% admin. time)
  • Train with all Leaders on AHA and Food Safety systems
  • Responsible for AM / PM Leader Transitions
  • Responsible for ensuring all restocking and cleaning in the area happens before the end of shift

    • Behavior Characteristics :

  • Effectively coach and give direction
  • Intentionally and methodically grow and nurture relationships with the staff
  • Be able to connect with a multicultural team
  • Align hiring, training, daily practices and evaluation practices with the Vision of the organization.
  • Enthusiastically and passionately lead the Kitchen team

    • Additional Responsibilities :

  • Maintaining a LEAN production environment
  • Coaching, evaluating, and providing accountability for all kitchen Team Members
  • Troubleshooting and repairing equipment and facilities
  • Ensure all necessary preventative maintenance and cleaning per set schedule.

    • Work Schedule

  • Night shift
  • Weekend availability

    • Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • 401(k) matching
  • Referral program
  • Employee discount
    • [job_alerts.create_a_job]

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