Senior Product Manager - iGaming & Sports AI Platform

Help shape the future of AI-powered customer experience in iGaming and Online Sports Betting (OSB) with Conduet's gameLM platform.

About Conduet

Conduet is redefining customer service in gaming and sports through AI. We partner with global operators to deliver intelligent automation that enhances customer experience and drives operational efficiency.

Our mission is simple — transform how gaming and sports businesses engage with their players through fast, scalable, industry-specific AI

We're now expanding our global delivery footprint and seeking a Senior Product Manager to anchor our US-based product operations and help translate vision into execution for our AI platform, gameLM

The Role

This is a hands-on, delivery-focused product leadership role based in our New York / New Jersey hub, operating in a hybrid model (minimum 3 days per week in office). You'll coordinate roadmap execution across distributed AI and engineering teams, ensure quality and alignment, and help turn founder-level vision into tangible outcomes.

Working closely with the Co-Founders, CTO, and engineering teams, you'll drive execution, prioritization, and release readiness across a global team spanning the US, UK, and APAC.

Key Responsibilities

• Translate strategy into execution – Work with CPO / CTO to turn product vision into quarterly goals and measurable outcomes.
• Own roadmap delivery – Manage product backlogs, sprint priorities, and release schedules across multi-zone teams.
• Champion product quality – Partner with QA and Engineering to meet AI accuracy thresholds and UX standards.
• Monitor AI performance – Collaborate with Evals and QA to track hallucination incidents and model reliability.
• Stay customer-aligned – Work with Customer Success and POC teams to feed implementation insights into the roadmap.
• Use data to drive impact – Connect AI performance metrics to product KPIs.
• Run discovery sprints – Lead validation of new features, integrations, and AI enhancements.
• Report clearly – Provide structured updates to leadership on delivery progress and trade-offs.

About You

You're a strategic executor — driven, structured, and passionate about building AI products that scale.

Requirements

Why Join Conduet

How to Apply

If you're excited about building the future of AI-powered customer experience, we'd love to hear from you. Apply directly via LinkedIn to start your application.