Talent.com
Senior Client Services Manager - Enterprise
Senior Client Services Manager - EnterpriseTatari • San Francisco, CA, US
[error_messages.no_longer_accepting]
Senior Client Services Manager - Enterprise

Senior Client Services Manager - Enterprise

Tatari • San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Senior Client Services Manager - Enterprise

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.

In this role, you will be responsible for a set number of large clients within Tatari's ever-growing portfolio. You are committed to building strong client relationships and being seen as a leader by clients, driven by insight-led thinking and an in-depth knowledge of the clients' business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will be working directly with marketing and media leads (e.g. CMOs, VP of Brand / Performance, Performance Directors and Managers, etc.) across the portfolio of the companies we service. For our clients, Tatari is considered an extension to their business focused on their TV media program.

Responsibilities :

  • Manage post-sales relationships for large client accounts as the primary contact and trusted advisor
  • Listen to clients needs, as well as identifying unknown or unmet needs
  • Work confidently in a fast-paced environment, reacting quickly to client requests while managing shifting timelines and priorities
  • Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns
  • Become an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
  • Spend time with clients (up to 10% travel) and building relationships with C-level executives

Qualifications :

  • Bachelor's degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
  • 4+ years in post-sales account management / client relationship support roles, including C-level interactions
  • Proficient understanding of linear and streaming TV landscape
  • Highly organized and detail oriented
  • Ability to tell a story with data
  • Ability to clearly communicate technical terms and concepts
  • Great presentation and listening skillsyou come prepared to every meeting
  • You're at ease holding a conversation with an engineer or marketing manager. You're not a salesperson
  • Bonus : understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities
  • Bonus : media agency experience in the realm of planning, strategy, and / or marketing science
  • Benefits :

  • Competitive salary ($110,000K-155,000K / annually)
  • Equity compensation
  • Health insurance coverage for you and your dependents
  • 401K, FSA, and commuter benefits
  • $150 monthly spending account
  • $1,000 annual continued education benefit
  • $500 WFH reimbursement
  • Unlimited PTO and sick days
  • Monthly Company Wellness Day Off
  • Snacks, drinks, and catered lunches at the office
  • Team building events
  • Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
  • At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

    [job_alerts.create_a_job]

    Client Service Manager • San Francisco, CA, US

    [internal_linking.related_jobs]
    Senior Client Solutions Engineer

    Senior Client Solutions Engineer

    AHEAD • San Francisco, California, United States, 94102
    [job_card.full_time]
    AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...[show_more]
    [last_updated.last_updated_30]
    Senior Director, Client Relationships (Financial Services)

    Senior Director, Client Relationships (Financial Services)

    SS&C Technologies • San Francisco, California, United States
    [job_card.full_time]
    A leading financial services technology firm in San Francisco is seeking a Senior Director, Client Relationship Manager.You will own and manage key client relationships, ensuring service excellence...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Client Solutions & Strategic Partnerships

    Senior Client Solutions & Strategic Partnerships

    Peskind Executive Search • San Francisco, CA, United States
    [job_card.full_time]
    United States - Remote Preferred, or Major US Hub |.FinTech, Blockchain, Real-World Assets, Institutional SaaS.Building the Future of Finance. Our client is pioneering the next generation of financi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Services Engagement Manager

    Senior Services Engagement Manager

    Ironclad Inc. • San Francisco, CA, United States
    [job_card.full_time]
    Ironclad is the leading AI contracting platform that transforms agreements into assets.Contracts move faster, insights surface instantly, and agents push work forward, all with you in control.Wheth...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    JPMorgan Private Client - Client Experience Specialist Manager

    JPMorgan Private Client - Client Experience Specialist Manager

    Chase • San Francisco, CA, US
    [job_card.full_time]
    Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to deli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Manager

    Client Manager

    EPIC Brokers • San Mateo, CA, US
    [job_card.full_time]
    Location : This role requires periodic travel to one of our California locations : Concord, Fresno, Los Angeles, Newport Beach, Ontario, Pasadena, Rancho Cordova, San Francisco, San Leandro or San Ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Solutions Engineering Manager - Enterprise Payments

    Senior Solutions Engineering Manager - Enterprise Payments

    Checkout.com • San Francisco, CA, US
    [job_card.full_time]
    A leading fintech company is seeking a Manager, Sales Engineering to drive technical integration with enterprise clients in San Francisco. This mid-senior role requires 5+ years of experience in the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Client Delivery Lead - Enterprise SaaS

    Senior Client Delivery Lead - Enterprise SaaS

    BetterUp • San Francisco, CA, United States
    [job_card.full_time]
    A transformative coaching company is seeking a Client Delivery Director in San Francisco to manage the delivery of their platform to clients. The role focuses on establishing client relationships, o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, FP&A

    Senior Manager, FP&A

    Coinbase • Oakland, California, United States
    [filters.remote]
    [job_card.full_time]
    Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Client Director, Global Client Solutions

    Senior Client Director, Global Client Solutions

    Cambridge Associates • San Francisco, CA, United States
    [job_card.full_time]
    Senior Client Director, Global Client Solutions.Cambridge Associates ("CA") is a leading global investment firm that helps endowments & foundations, pension plans, and ultra‑high net‑worth private ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Client Partner / Client Partner

    Senior Client Partner / Client Partner

    Leading Management and IT Services Company • San Francisco, CA, United States
    [job_card.full_time]
    Our client is leading Strategic Management and Information Technology company, recognized as a global leader in digital services. With offices in 60 countries, they navigate digital transformation t...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    JPMorgan Private Client - Client Experience Specialist Manager

    JPMorgan Private Client - Client Experience Specialist Manager

    JPMorgan Chase • San Francisco, CA, US
    [job_card.full_time]
    Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to deli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    P&C Client Services Manager — Hybrid (SF)

    P&C Client Services Manager — Hybrid (SF)

    EPIC Insurance Brokers & Consultants • San Francisco, CA, United States
    [job_card.full_time]
    A leading insurance brokerage firm in San Francisco seeks a Client Service Advisor to manage client relationships, provide expert guidance on insurance matters, and negotiate with carriers.Candidat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Client Success Manager

    Senior Client Success Manager

    Smith.ai • San Francisco, CA, US
    [job_card.full_time]
    Through a powerful combination of AI and live agents, we deliver 24 / 7 receptionist and chat services that convert leads, delight customers, and protect time for SMB business owners and operators.We...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    Zensar Technologies • Redwood City, CA, US
    [job_card.full_time]
    Zensar technologies, US is looking for high caliber Infrastructure Architect cum Service delivery manager for our client based out in Redwood City CA. This job requires Technical expertise to lead H...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager | Enterprise Implementations

    Senior Manager | Enterprise Implementations

    Paribus (Ramp) • San Francisco, CA, US
    [job_card.full_time]
    You will be a front-line manager to a group of 5-7 Customer Success Managers, who each manage ~10-30 complex implementations at a given time in Ramp's Large Account and Enterprise portfolio.You wil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Client Director, Global Client Solutions

    Senior Client Director, Global Client Solutions

    Cambridge Associates LLC. • San Francisco, CA, US
    [job_card.full_time]
    Senior Client Director, Global Client Solutions page is loaded## Senior Client Director, Global Client Solutionslocations : San Franciscotime type : Full timeposted on : Posted Yesterdayjob requ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager Professional Services Operations

    Senior Manager Professional Services Operations

    Okta for Developers • San Francisco, CA, US
    [job_card.full_time]
    Senior Manager Professional Services Operations 3 weeks ago - Be among the first 25 applicants.Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]