Bakery Clerk

Bakery Clerk

DUTIES AND RESPONSIBILITIES :

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions, filling special orders and food preparation suggestions.
• Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction. Answers questions regarding ingredients, price, and freshness of products.
• Helps customers with special orders for cakes and other bakery items, including adding personalization to baked items. May be asked to write messages on cakes with icing.
• Implements proper and efficient product preparation and packaging techniques.
• Maintains Bakery case cleanliness, sample tray, visual appeal, and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment.
• Slices bread and prepares all bakery items, including proofing, baking, packaging, and icing product.
• Ensures temperatures are maintained in all phases of preparation, display, and storage.
• May assist with physical inventory taken every 4 weeks.
• Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler.
• Understands opening and closing department procedures.
• Builds displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
• Responsible for ensuring proper code dating for all products within the department are being enforced.
• Ability to follow and maintain department standards.
• Implements effective promotional and seasonal displays.
• Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortage, stocking, and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.
• Accurately completes, maintains, and monitors daily log sheet, Production Chart, Sales and Labor and other required paperwork and logs.
• Controls shrink and cost.
• Ensures that proper temperature levels for product are maintained. Ensures proper signing of products. Complies with retail labeling laws, federal and state regulations, Company, and code dating policies.
• Complies with all workplace safety rules and regulations.
• Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
• Other necessary and required duties.

SKILLS AND PHYSICAL REQUIREMENTS :

A Day in the Life :

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly what they need to keep their families healthy and fed. In this role, you are the face of the company and whether you are replenishing shelves, arranging flowers, preparing produce, or receiving freight, you will always have the opportunity to interact with our valued customers. And the icing on the cake is, this is your opportunity to make a positive difference in the lives of your customers and community. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team.

What you bring to the table :

Why you will choose us :

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including :

Our Values