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Sr IT Analyst (Phoenix)
Sr IT Analyst (Phoenix)SoTalent • Phoenix, AZ, United States
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Sr IT Analyst (Phoenix)

Sr IT Analyst (Phoenix)

SoTalent • Phoenix, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Location : Phoenix, AZ (Hybrid Full Onsite First 90 Days)

Department : Information Technology

Job Type : Full-Time | U.S. Citizenship or Permanent Residency Required

About the Role

An established global enterprise is looking for an experienced Senior IT Analyst to support and enhance its enterprise-wide Virtual Desktop Infrastructure (VDI). This role will focus on managing, optimizing, and automating both Azure-based virtual environments and VMware Horizon deployments while collaborating with infrastructure and security teams to ensure smooth, secure, and efficient operations.

This is a hybrid position based in Phoenix, Arizona, reporting directly to senior IT leadership. Candidates should expect to work fully onsite for the first 90 days before transitioning to a hybrid schedule.

Key Responsibilities

Cloud-Based Virtual Desktop (AVD)

  • Design, deploy, and maintain scalable Azure Virtual Desktop environments.
  • Configure user access controls, profiles, and policies, including FSLogix .
  • Monitor usage, performance, and cost-efficiency across AVD workloads.
  • Align cloud-based virtual desktop solutions with organizational security policies.

VMware Horizon

  • Administer and support the VMware Horizon infrastructure, including UAGs and desktop pools.
  • Address VDI performance issues and support troubleshooting for Windows virtual desktops.
  • Work cross-functionally to ensure systems are secure, stable, and compliant.

    • Automation & Scripting

  • Build and maintain PowerShell and Python scripts for provisioning, monitoring, and reporting.
  • Use GitHub for version control and collaborative development workflows.
  • Develop dashboards and monitoring tools to track system health and performance metrics.

    • Operational Support

  • Provide Tier 2 / 3 technical support for VDI-related incidents and escalations.
  • Maintain detailed documentation for system configurations, processes, and issue resolution.
  • Participate in after-hours support rotation and assist in incident response when needed.

    • Ideal Background

    Must-Haves

  • At least 5 years of professional experience in VDI systems administration or end-user computing.
  • Proficiency in Azure Virtual Desktop (AVD) and VMware Horizon environments.
  • Skilled in scripting languages including PowerShell and Python .
  • Experience using GitHub or similar tools for version control and automation workflows.
  • Working knowledge of Active Directory , Group Policies , FSLogix , and cloud-based security best practices.

    • Nice-to-Haves

  • Degree in Computer Science , Information Technology , or related technical field.
  • Relevant certifications such as Microsoft Azure Administrator or VMware Certified Professional (VCP) .
  • Strong analytical thinking and a methodical approach to troubleshooting.
  • Excellent verbal and written communication skills.
  • Ability to work both independently and in a distributed team setting.

    • Eligibility Requirement

    Applicants must meet U.S. export control compliance only U.S. citizens, lawful permanent residents, or individuals with protected status (asylum / refugee) will be considered.

    Why Youll Want to Join

  • Be part of a company with a global footprint and a mission-driven culture.
  • Work on high-impact projects that support thousands of users across the organization.
  • Access to cutting-edge cloud and virtualization tools .
  • Enjoy a collaborative, fast-paced IT environment that encourages innovation and ownership.
  • Competitive compensation and a robust benefits package, including medical, dental, 401(k) match, education support, paid time off, and more.

    • Please note : This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team.

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