Maintenance Coordinator

POSITION DESCRIPTION

Job Title: Maintenance Coordinator

Supervisor: Executive Director or Maintenance Director FLSA Status: Hourly, non-exempt

Date Approved: September 2025

OVERALL JOB PURPOSE

Assures preventative maintenance of Community, including building exterior and interior, grounds, walkways, driveways, and parking lot to ensure the Community is safe, attractive, and operating within budget. May provide back up support for Community Driver to safely transport residents in Community vehicle.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

• Must be 21 years of age
• High school diploma or equivalent
• Minimum of two (2) years’ verifiable hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. is necessary
• Ability to perform and/or coordinate emergency building repairs at the Communities; includes contacting and contracting subcontractors to complete repairs
• Provide training for Executive Director in the operation of emergency systems
• Experience in the safe handling and use of power tools normally used in construction, maintenance, and landscaping
• A valid driver’s license and good driving record are required along with proof of auto insurance. May be required to assume the duties and responsibilities of the Community Driver position as needed
• Ability to lift up to one hundred (100) pounds
• Demonstrated ability to communicate effectively and positively (in English), both verbally and in writing, with residents and staff
• Meets state health related requirements (as applicable for position)
• Ability to work in a team setting and be a positive team player
• Maintain a positive, respectful, and professional approach with coworkers and residents
• Possess excellent customer service and organizational skills
• Ability to work under time constraints and meet department deadlines
• Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Assures maintenance and repair of Community interior, exterior, and equipment, including resident apartments, by performing or supervising maintenance tasks or facilitating such performance by outside maintenance services personnel, as directed by Executive Director
• Inspects Community and monitors Maintenance log daily to promptly address maintenance concerns
• Implements and assures adherence to Community maintenance programs such as HVAC-related, carpet-related, mold-related, etc.
• Meets deadlines in repairs to Community equipment and performs various other Community and resident maintenance tasks or facilitates repair by outside maintenance services personnel as directed by Executive Director
• Orders maintenance equipment, parts, supplies, and maintenance services from outside personnel, as needed following company procedures
• Assists in monitoring capital improvement projects
• Recommends maintenance repairs and replacements to Executive Director, Maintenance Director, or Regional Director of Maintenance
• Assures safe, orderly, and functional condition of mechanical room
• Assures all maintenance equipment and supplies are stored appropriately and safely
• Performs emergency maintenance services at Community on an on-call basis
• Assists housekeeping employees in deep cleaning of resident apartments and common areas with attention to detail and according to schedule
• Maintain company standards with an eye for detail on all apartment turns
• Performs duties associated with Community emergency preparation and response systems, as directed by Executive Director, Maintenance Director, or Regional Director of Maintenance
• Maintains Hazardous Chemical Inventory and Safety Data Sheets according to Community Hazard Communication Program and local, county, state, and federal guidelines
• Review SDS as requested for potential exposure to hazardous chemicals and take necessary precautions
• Maintain positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community
• Conducts certain components of new employee orientation and education and training classes for employees as directed by Executive Director or Maintenance Director
• Performs quality assurance audits as assigned by Executive Director or Maintenance Director
• Effectively interacts with any Regional or Support Office maintenance services consultants and contracted services personnel
• Participate in monthly Safety Committee meetings
• Perform other duties as assigned by the Maintenance Director or Executive Director

OTHER JOB DUTIES AND RESPONSIBILITIES

• Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
• Meet the assigned work requirements of the job. Regular attendance is required
• Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
• Represent the Community in a professional, courteous, and friendly manner
• Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
• Adhere to company policies, procedures, and standards
• Promote resident advocacy and demonstrate excellent customer service at all times
• Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
• Attend education and training classes as necessary to fulfill state applicable to the position
• Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
• This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor
• Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable)
• This position has no supervisory responsibilities

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Uses chemicals/paint/toxics

X

Lifts Weight or Exerts Force

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

Up to 25 pounds

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

The Community reserves the right to revise the duties set forth in this job description at its discretion.