Associate Escrow Support Processor

Location : 100% onsite Contract in Mesa, AZ, potential to extend based on business needs.

Description : Found typically in centralized processing (rather than an individual branch setting). Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers. This is an onsite only job (non-remote).

Responsibilities include but are not limited to the following :

Provides a wide range of support to a team of Escrow Support Processors and Escrow Officers.

Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater

experience and knowledge

Performs clerical functions to set up (open) escrow files.

Performs audit, reconcile files and clear outstanding funds

Performs fund disbursements

Process and prepare signing packages for closing

Process and deliver FIRPTA remittances to IRS

Package and deliver checks and documents to customers / clients

Perform check deposits and issue refunds to customers / clients

Prepares and deliver closing statements and closing letters

Schedules and provides instructions to couriers

Communicates with branches, as needed

May work on special projects

Follows functional areas processes and procedures in daily activities; Troubleshoots as needed

Actively contributes to the results of a team and works toward achieving goals and objectives

Train new team members, as applicable

May perform other duties as assigned based on the business or team needs.

100% onsite

Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process

Working knowledge of fundamental concepts, practices and procedures of department / field

Good verbal and written communication skills

Must be able to multitask and troubleshoot problems

Must be able to work under pressure and meet critical deadlines

Must be open to changes (department or company changes, process steps...)

Good Microsoft Office skills (Outlook, Word, Excel)

Must be able to practice good judgement and decision making

Must have good time management

Establishes effective working relationships at the work group level

High school diploma or equivalent

1-2 years Escrow and / or mortgage processing experience preferred