Customer Service Associate

divh2Customer Service Associate/h2pModels and delivers a distinctive and delightful customer experience./ppRegisters sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service./ppstrongCustomer Experience/strong/ppEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience./ppModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)./ppstrongOperations/strong/ppProvides customers with courteous, friendly, fast, and efficient service./ppRecommends items for sale to customer and recommends trade-up and/or companion items./ppRegisters customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed./ppKeeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader./ppImplements Company asset protection procedures to identify and minimize profit loss./ppEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)./ppConstructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed./ppAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs./ppHas working knowledge of store systems and store equipment./ppProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products./ppAssumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)./ppAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance./ppComplies with all company policies and procedures; maintains respectful relationships with coworkers./ppCompletes special assignments and other tasks as assigned./ppstrongTraining Personal Development/strong/ppAttends training and completes PPLs requested by Manager or assigned by corporate./ppstrongExternal Basic Qualifications/strong/ppMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)/ppRequires willingness to work flexible schedule, including evenings and weekend hours/ppstrongPreferred Qualifications/strong/ppPrefer six months of experience in a retail environment./ppPrefer to have prior work experience with Walgreens./ppPrefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)/ppRequires willingness to work flexible schedule, including evenings and weekend hours./ppWe will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans./ppThe actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled./p/div