Deposit Ops Recon & Processing Spec M-F 10am-6 : 30pm

Fifth Third Bank Career Opportunity

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General Function : Under general supervision of team lead and supervisor, perform critical support functions related to the check adjustments, returns, and exceptions processes. Provide support for other deposit products such as safe deposit boxes and escrow accounts.

Essential Duties and Responsibilities :

• Post financial entries to clear deposit system rejects daily.
• Research and resolve outstanding items on the UDS suspense account.
• Balance several General Ledger accounts on a daily basis to ensure accurate processing of work.
• Research and resolve exception items suspended by the processing team, includes making pay / return decisions for suspect items and identifying the correct accounts for non-post items.
• Use multiple systems and research tools to identify appropriate resolutions for suspended RDIs. Resolution may involve charging the item back to a Fifth Third account holder, or returning the item to an outside financial institution.
• Execute necessary monetary adjustments to internal accounts and outside financial institutions by directly charging / crediting the account or by putting through the appropriate charge / credit ticket to be processed.
• Prepare and distribute the Holds Report throughout the financial center network.
• Collect responses and apply pay / return decisions accurately to ensure timely return of check and ACH items presented on accounts with holds.
• Research and clear any items outstanding on the Exceptions reject account.
• Execute and monitor daily production jobs for the returns and exceptions processing systems.
• Perform manual capture process for returned checks.
• Reconcile return check files exchanged with other banks.
• Process daily volume of payments by established deadlines.
• Research rejected payments and repair transactions in order to ensure proper posting.
• Perform maintenance related to safe box processes and escrow accounts.
• Respond within established service level timeframe to requests by management, customers, and other financial institutions for status of case, clarification of why adjustment was made, or for supporting documentation.
• Provide service and support to retail division, with regard to specific products / processes supported in dept.
• Provide regular feedback to mgmt. and retail contacts concerning trends and observed problems.
• Accurately update interest rates for deposit products based on daily changes in indexes.
• Perform any other duties as assigned.

Supervisory Responsibilities : None.

Minimum Knowledge, Skills and Abilities Required :

Working Conditions : Normal office environment. Extended viewing of computer screens.

Location Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.