Quality Assurance Compliance Officer

Quality Assurance Compliance Officer

Responsible for building and leading cross-functional quality assurance systems across Loyal teams with an emphasis on FDA-CVM regulatory compliance for drug submissions and products. The work will ensure that all aspects of drug development, manufacturing and clinical operations are high quality, and that any deviations from this are investigated and understood.

The Quality Compliance Officer is responsible for maintaining and continuously improving the company's Quality Management System (QMS) to ensure compliance with applicable regulations, standards, and internal policies. This role oversees the development, implementation, and management of Standard Operating Procedures (SOPs), company-wide training programs, and quality compliance activities that support operational excellence and regulatory readiness.

The ideal candidate combines strong regulatory knowledge (animal health) with excellent organizational and communication skills and thrives in a dynamic, cross-functional environment.

You will be reporting to our VP of Regulatory and QA.

Your daily work will include :

Quality Management System (QMS) Administration

• Maintain, monitor, and continuously improve the company's eQMS in alignment with GxP (GCP, GLP, GMP) and ISO quality principles.
• Ensure eQMS documentation (e.g., SOPs, forms, work instructions, policies) is current, compliant, and effectively implemented across departments.
• Oversee document control processes, including drafting, reviewing, approving, and archiving quality documents.
• Lead periodic reviews and revisions of quality documents to ensure ongoing compliance and operational relevance.

SOP Development and Management

Training and Compliance

Quality and Compliance Oversight

Levels of autonomy

Impact of work

Team building / Culture requirements

About you :

Salary range : $155,000 - $185,000

Loyal benefits :

Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Our values : Lean into moonshots

We don't settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have.

Opportunity is at the intersection

We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos.

Expertise without ego

Titles do not determine who has a voice. We work on hard technical problems and have a ton of fun while at it.

Learning by doing

Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes.

Lead with context

We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed.

Empathy and respect for all life

Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.