A company is looking for a Client Operations Associate for a remote position on the West Coast.
Key Responsibilities
Interface directly with clients to manage inquiries and feedback regarding products and services
Analyze client activity and identify trends to enhance operational efficiencies
Act as a liaison between clients and internal teams to support business needs and improve client experience
Required Qualifications and Education
Experience in a fast-paced fintech startup environment
Customer-facing experience preferred
Degree in Communication, Business Finance, Business Operations, Business Marketing, or Information Systems preferred
Ability to identify trends in data and make decisions based on analyses
Experience with Excel / Google Sheets and SQL is a plus
Client Associate • Miami, Florida, United States