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Collections Specialist
Collections SpecialistCFS • South Bend, Indiana, United States
Collections Specialist

Collections Specialist

CFS • South Bend, Indiana, United States
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  • [job_card.full_time]
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COLLECTIONS SPECIALIST | South Bend, IN

About the Company & Opportunity

  • A well-established South Bend, IN company is seeking a dependable and results-driven Collections Specialist to join their accounting team.
  • This Collections Specialist role focuses on maintaining healthy cash flow by monitoring accounts receivable, contacting customers for payments, and resolving billing discrepancies.
  • The company prides itself on its long-term staff, supportive management, and strong reputation in the community.
  • Perfect for a motivated Collections Specialist who enjoys communication, organization, and building positive customer relationships.

Why This Opportunity Stands Out

  • Respected Local Employer - Trusted South Bend organization known for growth, stability, and great workplace culture.
  • Independent, Hands-On Role - The Collections Specialist will manage their own portfolio of accounts with clear performance goals.
  • Collaborative Team - Work alongside accounting and customer service to resolve payment and billing issues efficiently.
  • Growth Potential - Opportunity to expand into AR or Credit Analyst roles as the company continues to grow.

    • Key Responsibilities

  • Manage assigned customer accounts to ensure timely payments and maintain low delinquency rates.
  • Contact customers via phone and email to collect outstanding balances and secure payment commitments.
  • Research and resolve billing or payment discrepancies promptly.
  • Prepare and maintain accurate aging reports, payment logs, and collection notes.
  • Collaborate with sales, AR, and customer service teams to resolve account disputes.
  • Recommend credit hold actions when necessary based on payment performance.
  • Provide weekly updates on aging and collections metrics to management.

    • Core Competencies

  • 2+ years of collections, accounts receivable, or credit management experience.
  • Strong communication, problem-solving, and negotiation skills.
  • Proficiency with Excel and accounting software (SAP, Epicor, NetSuite, or QuickBooks preferred).
  • Detail-oriented and organized with the ability to manage multiple priorities.
  • Dependable, self-motivated, and professional in all customer interactions.

    • Location : South Bend, IN

    Schedule :

    Full-time, Monday-Friday

    Compensation :

    $45,760-$56,160 annually,

    #ZRCFS #INOV2025

    Click here to apply online

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