Patient Financial Counselor

Employment Type : Full time

Shift : Day Shift

Description :

Position Purpose : As a Financial Counselor at Mercy Care Atlanta you will manage financial risk by determining payor and securing all unscheduled patient accounts. Your role is vital in ensuring reimbursement for services rendered by verifying benefits obtaining necessary authorizations and maintaining database integrity.

What You Will Do :

Verify insurance benefits and secure authorization from third-party payers.

Develop financial plans for uninsured patients securing payment or establishing payment plans.

Collaborate with Medicaid screening and qualify patients for financial assistance.

Calculate deductibles co-payments and cost estimates.

Collect patient payments or co-payments at the time of the visit.

Resolve billing issues by interpreting patient bills.

Document accurate patient income or insurance and collection information in EPIC practice management system.

Minimum Qualifications :

High school diploma or equivalent; Associates or Bachelors Degree preferred.

CPAR certification is optional.

Minimum of two years of experience in financial counseling within a healthcare setting.

Proficiency with computer systems previous experience with EPIC EPM preferred.

CPR certification required.

Basic knowledge of third-party payer requirements and government programs.

Strong communication interpersonal and customer service skills.

Bilingual (Spanish proficiency in written and verbal communication preferred.

Position Highlights and Benefits :

Day-1 Benefits (Low-cost medical dental and vision insurance plans).

Opportunity to get paid daily through DailyPay

Paid holidays and generous Paid Time Off (PTO)

Discounts with major vendors; AT&T Verizon Ford Motor Company General Motors Quicken Loans.

Ministry / Facility Information :

Mercy Care Atlanta a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta Georgia area.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Key Skills

Financial Services,Financial Models,Account Management,General Ledger Accounts,ERP,Payroll,External Auditors,Customer Relationships,Credit Card,Financial Statements,Business Units,Annual Budget,Income,New Clients,Financial Management

Experience : years

Vacancy : 1