Program Manager|Req#4134

Program Manager For Federal Civilian Programs

ActioNet has an opportunity for a Program Manager for Federal Civilian programs requiring a Public Trust clearance in the Washington D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the main Point of Contact (POC) for a contract's full range of IT and cybersecurity services and deliverables. In this role, you will ensure cohesiveness between all levels, develop, and execute process improvements, and ensure high levels of customer satisfaction. The right candidate will work well with a team, exhibit excellent customer service skills, be self-motivated, and seek ways to improve the environment.

Duties and Responsibilities :

• Provides leadership and direction for program and project management staff, providing client and project management support, leading to high-quality client delivery
• Maintain overall programmatic responsibility of the contract
• Organize, direct, and manage contract operation support functions involving multiple contract tasks
• Maintain and manage senior-level client / organizational interface
• Ensure satisfactory performance of contract task areas
• Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status
• Ensures that risks and issues identified are driven to closure. Serves as an initial escalation point for issues escalated from the project teams
• Implements cross-project / cross-organization reporting. Develops standards and drives implementation of consistent project-level reporting among PMs
• Strategically work with cross-functional teams to provide innovative, customer-focused experiences

Basic Qualifications (required) :

Preferred :

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innovator!

Core Capabilities :

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do :

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014-2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet's Benefits Program :