Service AssistantSterling Automotive Group • Lafayette, LA, US
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Service Assistant
Sterling Automotive Group • Lafayette, LA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionA team player who is eager to learn our processes, programs, and business needs Excellent communication and organizational skills Strong attention to detail with the ability to multitask and perform well under pressure Must be coachable and maintain a professional demeanor at all times Must have a valid driver’s license with a clean driving record Must be at least 21 years old or have 3 full years of driving experience (due to insurance purposes) Must be willing to submit to a pre-employment background check and drug screen Minimum of high school diploma or equivalent required Benefits : Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time Financial Security : 40 hours per week guaranteed A little lagniappe : Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment
Job Description
Job Description
Sterling KIA in Lafayette, LA is hiring!
We are looking for motivated individuals who take pride in serving Acadiana and being part of a successful family-owned and operated business.
As a Service Assistant , you’ll play a vital role in supporting our Service Department by assisting customers, moving vehicles on and off the premises, and helping ensure a smooth and efficient service process from start to finish. This position is ideal for someone who enjoys working in a fast-paced environment, multitasking, and delivering exceptional customer service. This is an excellent starting point to grow into a Service Advisor!
Essential Duties & Responsibilities
- Move vehicles to and from designated areas on or off the premises
- Assist customers in the Service Department, ensuring a welcoming and efficient experience
- Perform vehicle walk-arounds, including driving vehicles over the alignment check machine
- Provide shuttle rides for customers as needed
- Answer incoming phone calls and assist with directing calls or answering customer questions
- Call customers with updates on vehicle service status
- Coordinate with Service Advisors and Technicians to relay accurate information
- Maintain a professional appearance and represent Sterling Automotive Group with integrity and courtesy
What We’re Looking For
Schedule : Full-time Monday-Friday
Why Choose Sterling?
Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
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