Residential Support Specialist - Full - Everett

Housing - Residential Services Specialist

Compass Broadway PSH

Non-Exempt | Full-Time

Union : No

About the Role

The Housing - Residential Services Specialist supports individuals exiting homelessness, hospitals, jails, and residential treatment facilities to successfully maintain Compass Health supported housing. This role blends residential support, facility oversight, and tenant engagement to promote housing stability, safety, and recovery.

The Residential Services Specialist builds strong working relationships with residents, housing case managers, clinicians, property management vendors, and community partners while ensuring compliance with lease terms and agency standards.

Key Responsibilities

Resident Support & Engagement

• Monitor residents' basic needs and provide information and referrals to community resources.
• Offer encouragement and support while modeling interpersonal and independent living skills.
• Support residents in working toward goals identified in housing assessments.
• Partner with housing case managers and clinicians to share pertinent resident information.
• Request crisis intervention services when needed.

Building Safety & Access Control

Facilities & Property Support

Documentation & Professional Practice

What You Bring

Education & Experience

Knowledge, Skills & Abilities

What We Offer

Physical Demands / Work Environment

The employee will work in a direct service environment that includes reception offices, common areas, client units, warming kitchens, and trash rooms. While performing the duties of this job, the employee must occasionally lift and / or move up to 40 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level is usually moderate.

The physical demands described here are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Equal Opportunity

Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.