Talent.com
Customer Support Assistant
Customer Support AssistantConnexa Worx • Riverside, CA, United States
Customer Support Assistant

Customer Support Assistant

Connexa Worx • Riverside, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Us

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.

Job Overview :

We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary responsibility will be to assist customers with their inquiries, issues, and feedback to ensure a seamless and satisfactory experience.

Responsibilities :

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Assist customers in troubleshooting issues and resolving their concerns effectively.
  • Document customer interactions and maintain comprehensive records in our support system.
  • Collaborate with team members to identify process improvements and enhance customer service.
  • Assist in training new team members on customer support protocols and software tools.

Qualifications :

  • High school diploma or equivalent; additional certification in customer service is a plus.
  • Proven experience in a customer service or support role is highly desirable.
  • Excellent verbal and written communication skills with a strong attention to detail.
  • Ability to handle difficult situations and de-escalate conflicts with professionalism.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Basic understanding of customer support software and CRM systems.

    • What We Offer :

  • Full-time, on-site position with growth potential
  • Competitive pay and full benefits (medical, dental, vision, PTO)
  • Training and development support
  • Collaborative team environment
  • Opportunity to work with an innovative, purpose-driven company
    • [job_alerts.create_a_job]

    Customer Support Assistant • Riverside, CA, United States

    [internal_linking.similar_jobs]
    Service Assistant

    Service Assistant

    Tesla • Riverside, CA, US
    [job_card.full_time]
    Tesla Motors is looking for a Service?Assistant?to work on one of the most progressive vehicles in the world.We are seeking professional customer service experience and excellent verbal and written...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Data Entry Product Support - $45 per hour - No Experience

    Data Entry Product Support - $45 per hour - No Experience

    GL Inc. • Hesperia, California
    [job_card.full_time]
    We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bob's Squad Sales Support Associate

    Bob's Squad Sales Support Associate

    Bob's Discount Furniture • Riverside, CA, US
    [job_card.full_time]
    Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Blue Jay, Ohio, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emergency Support Assistant

    Emergency Support Assistant

    TradeJobsWorkforce • 92522 Riverside, CA, US
    [job_card.full_time]
    Make an impact in the role of Emergency Support Assistant to coordinate tasks to ensure deadlines are met, work collaboratively across teams and departments, and follow safety procedures and compan...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Support

    Store Support

    Home Depot (Retail) • Fontana, CA, US
    [job_card.full_time]
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Market Delivery Support Specialist

    Market Delivery Support Specialist

    Lowe's • Moreno Valley, CA, US
    [job_card.full_time] +1
    Serve as the primary point of contact for both internal and external customer inquiries.Communicate with customers to capture feedback and enhance the in-home delivery experience.Proactively manage...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Support Specialist

    Retail Support Specialist

    DSI Systems • Murrieta, CA, US
    [job_card.full_time]
    At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    FinCEN Support Coordinator I

    FinCEN Support Coordinator I

    Stewart • Riverside, CA, US
    [job_card.full_time]
    Directly engages with field operations including core Escrow and Title Operations, clients and consumers.Manages and reviews client files, answers client inquiries and coordinates all the administr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support SpecialistRemote - USA

    Customer Support SpecialistRemote - USA

    Boulevard • Riverside, CA, US
    [job_card.full_time]
    Boulevard provides the first and only client experience platform for appointment-based, self-care businesses.We empower our customers to give their clients more of the magical moments that matter m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Representative (Remote)

    Customer Support Representative (Remote)

    Lylu Wear • Riverside, CA, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Support Representative (Remote).This role focuses on order-related assistance and customer communication across our supply and delivery flow. Applications are accepted from California resid...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Customer Support Specialist

    Customer Support Specialist

    Bookyourdata • Riverside, CA, US
    [job_card.full_time]
    As a pioneer in the B2B prospecting landscape, Bookyourdata has been committed to offering an innovative pay-as-you-go platform since 2015. We take pride in hosting an extensive database of over 100...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer and Sales Support Rep - CA

    Customer and Sales Support Rep - CA

    MAPEI Corporation • San Bernardino, CA, US
    [job_card.full_time]
    Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and conc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Representative

    Customer Support Representative

    Remote VA • Riverside, CA, US
    [job_card.full_time]
    Customer Support Representative (Female).Location : Remote Employment Type : Full-Time.We are seeking a highly skilled and efficient Customer Support Representative (Female) to join our growing team....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Danish Customer Support for Domestic Appliance Company

    Danish Customer Support for Domestic Appliance Company

    Speakit • Riverside, CA, US
    [job_card.full_time]
    Danish Customer Support Representative / h2pOne of the most well-known Domestic Appliance company worldwide is looking for Danish speakers to support their customer inquiries! / ppIf you speak Danish f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Support Associate

    Retail Support Associate

    United Pacific • San Bernardino, CA, United States
    [job_card.part_time]
    As a Retail Support Associate you will be eligible for; • 90 Day Performance-Based Increase • Referral Bonus • Flexible Schedules • Excellent Employee discount • Progressive Career Development Th...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Crestline, California
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Hesperia, CA, US
    [job_card.full_time] +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]