Merchandise Admin - eCommerce

Merchandise Admin For Drop Ship Program

As a Merchandise Admin supporting the Drop Ship program, you will serve as a critical connection point between our internal teams and vendor partners. You'll help bring products to life by managing item setup, ensuring data accuracy, and supporting day-to-day operations to keep the Drop Ship business running smoothly. This role combines administrative precision, partner service, and a fan-first mindset to deliver a great experience for both vendors and customers.

How You Will Make an Impact :

• Act as a primary contact for vendors participating in the Drop Ship program, supporting product setup and daily operations.
• Partner with vendors to prioritize new product introductions and manage item creation in internal systems, including product builds, work orders, and inventory flows.
• Maintain accurate product dataensuring updates to UPCs, site descriptions, costs, and other attributes are completed on time.
• Track and report delivery status daily, sharing updates with vendors to ensure on-time performance and quick issue resolution.
• Lead weekly reporting and coordinate status meetings to keep vendors aligned and informed.
• Monitor customer feedback and flag negatively reviewed items, partnering with vendors to address concerns and improve the fan experience.
• Support special projects and assist the Drop Ship Manager in driving operational improvements.

What You Bring to the Team :

At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.

What's Required :

Where You'll Work :

Jacksonville, FL or New York, NY

What's in it for you :

Culture : Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a culture that celebrates both individual and team successes.

Benefits : We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we're dedicated to supporting you in all aspects of work and life.

The salary range for this position is $31,000 - $46,250, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.