divh2Information Technology Manager/h2pMV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure./ppResponsibilities:/pulliResponsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned./liliSupport of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines./liliResponsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform./liliManage servers at local division; domain controller, file, application and database (MS SQL SVR)./liliMeet and interact with client agencies providing reports and updates for local divisional office./liliClose interaction with the clients IT department./liliManaging complex IT projects, IT employees and outside vendors./liliDeveloping strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches./liliControlling and minimizing costs./liliEnsuring suitable documentation exists and is maintained for IT operations and software development./li/ulpTalent Requirements:/pulliHighly proficient with Trapeze transit software is a MUST./liliProficiency with Active Directory, relational databases (MS SQL Server preferable) and networking./liliProficient with the companys major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.)./liliThorough understanding of computer, server, network, printer and peripheral hardware./liliExperience supporting Windows 7, 10, Server, 2012 16, and Microsoft Office applications./li/ulpDesired Qualifications:/pulliExcellent communication and decision-making skills./liliExperience with desktop, server and network management tools./liliExperience with Cisco switches and routers./liliFamiliar with backup and disaster recovery./li/ulpMV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants./ppWhere permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment./p/div
Information Technology Manager • Boston, MA, US