A company is looking for a Clearance Team Lead to support their Specialty Infusion Pharmacy remotely.
Key Responsibilities
Provide guidance to the Patient Access team on referral processing and therapy guidelines
Oversee and assign the clearance team's workload, monitoring productivity and quality expectations
Handle escalations and complex issues related to benefits and authorization while delivering exceptional customer service
Required Qualifications
At least 2 years of home infusion specialty pharmacy and / or medical intake / reimbursement experience preferred
Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
Ability to work in a fast-paced environment while managing multiple priorities
Basic level skill in Microsoft Excel and Word; knowledge of CPR+ preferred
High school diploma or equivalent required
Team Lead • Jackson, Michigan, United States