Hospital Services Representative/ Driver Omaha

Overview

Nebraska Community Blood Bank (), a division of Innovative Blood Resources (), has been saving and sustaining lives since 1968. We are dedicated to connecting people who need life-saving blood with generous volunteers who give. Operating 4 donor centers and conducting dozens of blood drives each month, we are proud to be an independent nonprofit that supplies over 20 area hospitals and clinics with life-saving blood—from our community, for our community.

Responsibilities

Summary:

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers. Approximately 75% of the job is spent in hospital services department and 25% of the job is driving and delivering orders.

Schedule: Tuesday - Saturday 7am - 3:30pm

Job Responsibilities:

1. Performing and overseeing daily Hospital Service tasks (HSRD-1 tasks)

• Hospital Orders:
• Consigning
• Shipping
• Packing
• Reconciliation
• Irradiation/modification

2. Performing timely driving functions

• Delivering hospital Transfusion Services blood component orders.
• Performing whole blood pick-ups from Collections Van/Mobiles/Fixed sites.
• Performing sample pick-ups for Reference Lab, Donor Testing, and Nat Lab.

3. Customer Service

• Responsible for daily interactions with our hospital customers. Daily telephone communications with the hospital Transfusion Services allows for correct orders and component shipments

4. Equipment Maintenance

• Maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the Maintenance department and equipment support services.

5. Maintains Hospital Services vehicles, department supplies, required forms, and reports.

6. Maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution and transport of blood component.

Benefits:

Medical/Dental/Vision Coverage

• For full-time employees working at least 30 hours a week and their qualified dependents
• Coverage begins on the 1st of the month following first day of employment

Retirement

• 403 (b) with company match
• Roth option available

Healthcare Spending and Reimbursement Accounts

• Health Savings Account with employer contribution
• Health Care and Dependent Care Flexible Spending Accounts

Disability Benefits

• Employer-paid short-term and long-term disability

Life Insurance

• Employer-paid basic life and accidental death and dismemberment insurance

Voluntary Benefits

• Life Insurance (beyond company-provided amount)
• AD&D Insurance (beyond company-provided amount)
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Assistance Program

Training & Development

• Tuition Reimbursement Program

Work/Life Balance

• Paid Holidays
• Paid Time Off
• Sick Leave

Qualifications

Education:

High school education or equivalent

Physical:

Ability to lift 50lbs and continuous movement in and out of vehicle

Other:

Ability to work well with others and independently

2 years of driving and/or customer service experience

Good driving record

Good communication skills; both oral and written

Ability to learn required computer functions and programs

Displays a professional manner

Ability to work well under pressure

Attention to detail

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