Director, Biomedical Services II

Job Description

Job Description

Position Title :   Director, Biomedical Services II- Chicago, IL

Salary :   $100,000- $120,000 / yr

Other Forms of Compensation :

Join Intelas, a Compass One Healthcare company.

Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

Explore more at intelashealth.com.

Job Summary

JOB DUTIES AND RESPONSIBILITIES :

• Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Organize and / or provide in-service educational programs on use of equipment.
• Individual is expected to display effective customer service in accordance with annual satisfaction survey protocol.
• Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance.
• Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements.
• Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems.
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements.
• Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures.
• Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and in good working order before use, and follow the 5S cleaning methodology.
• Has flexibility to work augmented shifts based on the unit’s needs to meet with client’s contractual requirements
• Prepare, present, and explain the equipment database (CMMS) reports to management as required.
• Establish and administer on-call schedule; assume on-call responsibilities as necessary.
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures.
• Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts when the Technical Resource Center is not available.
• Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures.
• Complete all required training (e.g., skills-based, client, work-related, certification).
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Regional Director of Operations and / or Vice President.
• Lead and report in accordance with corporate goals for growth, security, and continuity of the respective agreement.
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Participate in the hiring process; assist company in meeting affirmative action goals.
• Perform other duties as assigned that are intrinsic to the successful operation of the account and company.

QUALIFICATIONS :

Education : Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience can be substituted. Certification(s) preferred i.e. CHTM, CBET, A+, etc.

Experience : Minimum of seven (7) years servicing a broad representation of clinical / patient care equipment in a hospital environment. Leadership ability required. Experience in supervision of on-site hospital technicians preferred.

Apply to Intelas today!

Intelas is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.

Req ID : 1487787

Intelas

ASHLEY VAVROCK

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