Customer Support Quality LeadVirtualVocations • Peoria, Arizona, United States
Customer Support Quality Lead
VirtualVocations • Peoria, Arizona, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Quality Lead to enhance customer support interactions.
Key Responsibilities
Establish and improve a QA program for evaluating agent performance across support channels
Analyze quality data to identify trends and opportunities for improvement
Collaborate with cross-functional teams to integrate quality feedback into product and process updates
Required Qualifications
3+ years of experience in Quality, Voice of Customer, or Learning & Development in a support or operations environment
Experience analyzing performance metrics and translating insights into actionable plans
Knowledge of quality assurance methodologies in customer support
Familiarity with support platforms like Salesforce Service Cloud or Zendesk
Experience with e-learning platforms or QA software tools is a plus
[job_alerts.create_a_job]
Quality Lead • Peoria, Arizona, United States
[internal_linking.related_jobs]
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more] A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams.
Key Responsibilities Serve as a primary technical contact for customers, i...[show_more] 
Prospect Promotions is a specialized marketing firm, driving growth for a leading pest control brand.We are seeking a Sales Support Representative to manage the critical logistics between our marke...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Earn up to $16 USD / hourly and work remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.
If you're passionate about improving models and excited by the future of ...[show_more] We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more] 
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.
But this isn’t your average doctor’s office.We’r...[show_more]
Student Services Analyst (Short-Term).Estrella Mountain Comm College.Note : This position will be located at local feeder high schools / districts but is subject to change based on environmental condi...[show_more] Computer Lab - Program Analyst.Estrella Mountain Comm College.Monday -Friday : 8 : 00 am - 5 : 00 pm.Schedule is based on the operational needs of the department and EMCC.
To best serve the students, dep...[show_more] A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...[show_more] 
We are a community built on care.Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and heal...[show_more]
About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
RN, Lead Stem Cell & Apheresis.City of Hope's mission is to make hope a reality for all touched by cancer and diabetes.Founded in 1913, City of Hope has grown into one of the largest and most advan...[show_more])
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more] Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...[show_more] Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
Side Hustle Project Lead
Finance Buzz • Cashion, Arizona, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer
VirtualVocations • Peoria, Arizona, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sales Support Representative
Prospect Promotions • Glendale, AZ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Work from Home - Online Product Support (Entry Level)
GLOCPA • Avondale, Arizona
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Content QA Reviewer
Outlier • Surprise, AZ, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Data Entry Product Support - No Experience
GLOCPA • Goodyear, Arizona
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Practice Team Lead
One Medical • Peoria, AZ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Student Services Analyst (Short-Term)
Maricopa Community College District • Avondale, AZ, United States
[job_card.full_time] +2
[last_updated.last_updated_30] • [promoted]
Computer Lab - Program Analyst
Maricopa Community College District • Avondale, AZ, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Support Quality Lead
VirtualVocations • Glendale, Arizona, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Data Base Charge Revenue Analyst - FT Days
Abrazo West Campus • GOODYEAR, Arizona, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)
Mercor • Avondale, Arizona, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
RN, Lead Stem Cell & Apheresis
Cancer Treatment Centers of America • Goodyear, AZ, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Store Support
Home Depot (Retail) • Glendale, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
TurboTax Online Customer Support Agent
TurboTax • Avondale, Arizona
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Store Customer Service Specialist
The Sherwin-Williams Company • Litchfield Park, AZ, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Customer Service Specialist (Spanish)
The Sherwin-Williams Company • Goodyear, AZ, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Remote Customer Support Associate
TurboTax • Goodyear, Arizona
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]