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Client Specialist
Client SpecialistHunter | Everage • Charlotte, NC, US
Client Specialist

Client Specialist

Hunter | Everage • Charlotte, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

  • Health Insurance Paid for by Company; and
  • Opportunity for advancement and training

We are seeking an enthusiastic, extroverted, professional willing to learn and become a part of our team. You will provide overall support to attorneys' and paralegals' business needs. Primary job responsibilities include :

  • Answering the phone, providing answers to simple questions, and directing phone calls;
  • Communicating with prospective clients during the intake process;
  • Calling clients to determine status updates;
  • Requesting medical records; and
  • Retrieving, opening, scanning, and filing all incoming mail.

    • ​ Qualifications :

  • Bright Personality;
  • Empathetic, compassionate and understanding;
  • Ability to type accurately while speaking on the phone;
  • Ability to prioritize and multitask;
  • Excellent written and verbal communication skills;
  • Deadline and detail-oriented; and
  • Bilingual is a big plus

    • Job Duties :

  • Answer incoming calls and respond to questions from doctor’s offices, clients, attorney’s offices and others;
  • Document all calls in Case Management System;
  • Conduct questionnaires with prospective clients, documenting responses electronically;
  • Set up new claims with insurance companies;
  • Mail out correspondence from attorneys;
  • Schedule meetings for attorneys;
  • Request medical records;
  • Sort, scan, save and distribute mail;
  • Sort and properly file incoming medical records, insurance correspondence, and court documents;
  • Maintain paper files;
  • Maintain common office areas; and
  • File documents with the court.

    • E04JI800tv5q407mh0e

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