Site Leader

• Oversee daily operations with an eye towards innovation and future trends, leveraging data-driven insights to guide decision-making.
• Serve as the primary point of contact for customer issues, maintaining contract compliance and service excellence while embodying an energetic and service-oriented approach.
• Drive efficiency and satisfaction through open-minded and authentic leadership, adapting to evolving challenges with adaptability and accountability.
• Mentor and empower a diverse team with an energetic and accountable approach, providing guidance on job assignments, schedules, and support.
• Tackle challenges head-on, demonstrating adaptability and open-mindedness in analyzing and resolving issues while upholding our commitment to service level agreements.
• Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment.
• Ensure accurate and timely completion of administrative tasks, utilizing data-driven insights to streamline processes and enhance operational efficiency.
• Provide flexible support to other departments and vendors as needed, demonstrating adaptability and an authentic commitment to service excellence.

• High school diploma or GED.
• A minimum of 2 years of experience in a related field.
• Demonstrated proficiency in technology and customer-facing roles.
• Exceptional communication skills, both written and verbal.
• A passion for delivering exceptional customer service and driving team success.

• Previous experience in a leadership or supervisory role.
• Strong preference for previous training experience.
• Familiarity with B2B environments and technical processes.
• Advanced technical aptitude and problem-solving skills.

Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.