Position Summary :
We are seeking a dedicated and enthusiastic Admissions Counselor to join our Graduate and Professional Education Enrollment team. As an Admissions Counselor you will play a pivotal role in guiding students through the admissions process and enrolling adult learners into our diverse range of graduate and professional programs. Your primary focus will be on creating an excellent customer care experience for the prospective students walking them through the enrollment process and helping them envision how our programs can empower them to achieve their academic and professional aspirations. This position reports directly to the Director of Admissions and Recruitment.
Essential Functions :
Community Centered :
- Reflect and promote the mission vision and identity of Vanguard University.
- Participate in the university community building partnerships with key stakeholders across the various schools departments and support systems.
Valued Engagement :
Build meaningful relationships with prospective students through various communication channels such as phone calls emails virtual meetings and in-person interactions.Listen actively to their concerns goals and aspirations.Help to identify their individual motivations challenges goals.Tailor program information and resources to address specific needs and interests that demonstrate a genuine commitment to their success.Holistic Enrollment Support :
Collaborate with other members of the Graduate Enrollment Team to provide a seamless and holistic enrollment experience.Work closely with recruitment coordinators academic advisors financial aid representatives and other stakeholders to ensure that each students journey is supported from initial inquiry to enrollment.Program Knowledge :
Develop a deep understanding of our graduate and professional programs curriculum and unique features.Articulate how each program aligns with the diverse needs of adult learners and equips them with the skills needed to excel in their chosen fields.Admissions Support :
Provide comprehensive support to prospective students regarding the admissions process application requirements deadlines and necessary documents.Assist prospective students in completing their application materials.Offer clear and accurate information to ensure a smooth application experience and provide feedback to help showcase their qualifications effectively.Funnel Management :
Maintain accurate and organized records of interactions and admissions documents with prospective students using CRM systems.Provide regular updates on prospective student progress and engagement to the admissions team.Events :
Participate in off-site virtual and on-campus recruitment events open houses information sessions and workshops to engage with prospective students and provide them with insights into our programs and student experience.Continuous Learning :
Stay up to date with industry trends program updates and best practices in adult student enrollment.Proactively seek opportunities for professional development to enhance counseling skills.Other duties as assigned.Minimum Qualifications :
Education and Experience :
Education : Bachelors degree.Experience : Familiarity with admissions enrollment or advising preferably in a higher education setting.Key Knowledge Skills and Abilities :
Ability to learn admissions enrollment and customer care principles in alignment with the role.Strong interpersonal and communication skills with an ability to connect with adult learners from diverse backgrounds and experiences.Empathetic listener who can understand and address individual needs and concerns effectively.Excellent organizational skills and attention to detail.Self-starter with exceptional time management skills that can work autonomously or with a team.Tech-savvy with proficiency in Microsoft Office SuiteFlexibility to work evenings and weekends for events and outreach efforts.Spiritual Attributes :
Vibrant belief in Jesus Christ with ample evidence of personal discipleship.Affirm without reservation the Universitys faith confession.Reflect articulate and promote the mission vision and identity of the University.THE IDEAL CANDIDATE :
Education and Experience :
Experience in admissions enrollment or advising in a higher education setting.Key Knowledge Skills and Abilities :
Working knowledge of Canva or other collateral building platforms.Knowledge of how to effectively support adult learners and university offices.Tech-savvy with proficiency in CRM systems.Salary : $20.00 to $25.00 (Hourly)
Placement within the salary range is commensurate upon education and experience. Placement at the upper range is reserved for those that demonstrate the highest level of education and experience necessary for this position.
Key Skills
Culinary Experience,Sales Experience,Time Management,Marketing,Public Relations,Customer Service,Computer Skills,Microsoft Outlook,Basecamp,Salesforce,Inside Sales,Recruiting
Employment Type : Full Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 20 - 25