We are seeking a structured and detail-driven Travel Program Coordination Analyst to oversee personalized travel arrangements from initial planning through final confirmation. This role centers on research, reservation management, documentation accuracy, and consistent client communication to ensure each experience is organized and professionally executed.
In this position, you will consult with clients to gather timelines, expectations, and budget parameters. You will evaluate lodging, transportation, and activity options, prepare organized proposals, and coordinate confirmed bookings with precision. Maintaining accurate itineraries, tracking confirmations, and documenting all planning details within internal systems are essential responsibilities. You will also manage scheduling updates, adjustments, and client inquiries to ensure smooth execution from start to finish.
This role emphasizes operational efficiency, attention to detail, and dependable service rather than promotional sales. Ideal candidates are highly organized, analytical, and comfortable balancing multiple active arrangements while maintaining quality and professionalism.
Key Responsibilities
Capture and document client travel requirements
Research and evaluate service options
Coordinate and verify reservations
Prepare structured itineraries and confirmations
Manage updates and scheduling adjustments
Maintain accurate planning records
Qualifications
Strong written and verbal communication skills
High attention to detail and organization
Ability to multitask effectively
Administrative, hospitality, or coordination experience preferred
What We Offer
Flexible scheduling structure
Comprehensive onboarding and support
Access to professional booking tools
Long-term career development opportunities
Travel Program Coordination Analyst • Worcester, Massachusetts, United States