Talent.com
Field Support Representative I, II, III
Field Support Representative I, II, IIICanon U.S.A., Inc. • Woodbury, MN, United States
[error_messages.no_longer_accepting]
Field Support Representative I, II, III

Field Support Representative I, II, III

Canon U.S.A., Inc. • Woodbury, MN, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Field Support Representative I, II, III

Job Locations

US-MN-WOODBURY

Requisition ID

2025-20501

# of Openings

Category (Portal Searching)

Customer Service / Support

Position Type (Portal Searching)

Regular Full-Time

Fixed Salary

USD $20.00 / Hr.

Overview

Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and / or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

NOTE : This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.

Responsibilities

CUSTOMER SERVICE

  • Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification / resolution, and maximizing opportunities to build relationships.

MAIL / PACKAGES / POUCHES

  • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail / packages in accordance with postal regulations.
  • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
  • Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
  • Log outgoing and incoming items as required and review for accuracy / completeness.
  • In some locations, may be required to walk and / or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.

    • SUPPLIES / COPYING / FAXING / ADMINISTRATION

  • Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
  • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
  • Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
  • May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
  • Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
  • Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
  • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

    • May possibly perform any of the following functions at the direction of the Site Manager :

  • Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
  • Provide reception work such as answering telephones, taking messages and greeting visitors.
  • Move boxes, supplies or furniture; replace light bulbs.
  • May be requested to perform document scanning.
  • Prepare outgoing items for shipping.
  • Additional responsibilities that other employees at that site do not perform.

    • May prepare reports in order to measure productivity and prepare billing charges.

    Qualifications

    High school diploma or equivalent

  • 1-3 years' experience working in a mailroom or professional office environment.
  • Capable of performing the basic job functions under general direction.
  • Basic knowledge of metering, weighting, logging and other shipping procedures.
  • Basic computer skills required.
  • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
  • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
  • Contacts may occasionally be outside own department.
  • Contacts involve the exchange of information or data requiring some explanation or interpretation.
  • Excellent customer service, professional attitude and appearance are a must
  • Ability to work overtime & meet deadlines
  • Adherence and support of CBPS Core Values : Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

    • PHYSICAL DEMANDS / WORKING CONDITIONS

  • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
  • May lift and / or move up to 50lbs.
  • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
  • Good organizational skills

    • What We Offer :

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

    Come Join Our Team!

    Connect With Us!

    Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

    [job_alerts.create_a_job]

    Field Representative • Woodbury, MN, United States

    [internal_linking.similar_jobs]
    Housing Support Representative II

    Housing Support Representative II

    Catholic Charities Of The Archdiocese Of St Paul And Minneapolis • Saint Paul, Minnesota, USA
    [job_card.full_time]
    Are you passionate about creating opportunities for people to thrive.Catholic Charities is the place for.Housing Support Representative II (on-call / casual). The mission of Catholic Charities Twin Ci...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Technician- Great Lakes

    Field Service Technician- Great Lakes

    Multivac USA Inc. • St. Paul, MN, US
    [filters.remote]
    [job_card.full_time]
    MULTIVAC, a Leading Worldwide Provider of Industrial Packaging and Processing Machinery, is Seeking Traveling Field Technicians. Benefits of working as a MULTIVAC Field Technician : .Industry leader a...[show_more]
    [last_updated.last_updated_30]
    Branch Manager II

    Branch Manager II

    Affinity Plus Federal Credit Union • St. Paul, MN, United States
    [job_card.full_time]
    Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work.Between our one of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Support Professional (DSP) Full-Time

    Direct Support Professional (DSP) Full-Time

    BrightSpring Health Services • St. Paul, MN, United States
    [job_card.full_time]
    Direct Support Professional (DSP) Full-Time.US-MN-WOODBURY | US-MN-SAINT PAUL | US-MN-MINNEAPOLIS | US-MN-BURNSVILLE.ResCare Community Living - Direct Support Professional.Thank you for reviewing o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Support Professional III (Float)- Company Car Eligible

    Program Support Professional III (Float)- Company Car Eligible

    Pathways to Community • Twin Cities Metro, MN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Pathways to Community (PTC), we’re hiring a Program Support Professional III who’s ready to bring energy, compassion, and care to every shift. This unique role offers the chance to su...[show_more]
    [last_updated.last_updated_30]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Maplewood, Minnesota
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Technician I - MSP

    Field Service Technician I - MSP

    Smiths Detection • Saint Paul, MN, US
    [job_card.full_time]
    Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world.At Sm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Support Leader

    Field Support Leader

    VirtualVocations • Saint Paul, Minnesota, United States
    [job_card.full_time]
    A company is looking for a Field Support Leader (remote).Key Responsibilities Manage all field support operations and market development activities Oversee budgets to meet Hallmark objectives an...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Program Client Representative

    Program Client Representative

    Compeer Financial • St. Paul, MN, United States
    [job_card.full_time]
    ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Join us and be part of one of the most important a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Consumer Technical Support Representative

    Consumer Technical Support Representative

    Starkey • Circle Pines, MN, US
    [job_card.full_time]
    Consumer Technical Support Representative.The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues.These con...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative

    Client Service Representative

    Old National Bank • Roseville, MN, United States
    [job_card.full_time]
    Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Refrigerated Truck Driver in Forest Lake, MN

    Refrigerated Truck Driver in Forest Lake, MN

    AllTruckJobs • Forest Lake, MN, US
    [job_card.full_time]
    At Marten Transport—a 2025 TCA Elite Fleet—you’ll go the distance with strong pay, flexible home time, and unmatched support. When you’re behind the wheel with a company that’s built to last, every ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Technician

    Field Technician

    Spectrum • Rosemount, MN, US
    [job_card.full_time]
    This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Technician (Industrial Services)

    Field Technician (Industrial Services)

    Iron Eagle Industrial Services • Hastings, MN, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    COMPANY : IRON EAGLE INDUSTRIAL SERVICES.Field Technician (Industrial Services).Starting at $25 / hr+ (Negotiable, Depending on Experience). Shifts start at 7am in Hastings (some flexibility is require...[show_more]
    [last_updated.last_updated_30]
    Field Service Technician II - Production Equipment

    Field Service Technician II - Production Equipment

    Canon U.S.A., Inc. • Saint Paul, MN, US
    [job_card.full_time]
    Field Service Technician II - Production Equipment.Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge.If so,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Representative

    Field Representative

    RDSolutions formerly RetailData • Saint Paul, MN, US
    [job_card.part_time]
    The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Youth Care Professional

    Youth Care Professional

    Nexus Family Healing • Cedar, MN, US
    [job_card.full_time]
    This new Minnesota Nexus PRTF location serves youth ages 10-19 who need a higher level of mental and behavioral health care. Our staff support the treatment, well-being, and personal growth of our y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CSV Customer Service Representative III

    CSV Customer Service Representative III

    Tech Digital • Saint Paul, MN, US
    [job_card.full_time]
    Customer Service Representative.Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's eq...[show_more]
    [last_updated.last_updated_30] • [promoted]