Technical Implementation Specialist

A company is looking for a Technical Implementation Specialist.

Key Responsibilities

Lead onboarding projects from kickoff to go-live with proactive communication and clear expectations

Translate customer goals into actionable configurations and workflows, simplifying technical concepts for non-technical users

Prepare, map, and validate customer data using CSV / Excel to ensure clean, accurate imports

Required Qualifications

3+ years of full-time experience in SaaS implementation or onboarding

Proven ability to lead customer implementations end-to-end with minimal ramp-up

Strong project management and stakeholder communication skills

Comfort preparing and validating customer data using CSV / Excel

Familiarity with workflow automation tools like Zapier, Make, or Workato