On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH

Job Description

Job Description

Location :

Multiple U.S. Cities (Onsite Support)

About the Role :

We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC / Mac troubleshooting . You’ll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs.

This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently.

Key Responsibilities :

• Diagnose and repair hardware and software issues on Windows and Mac devices.
• Resolve boot errors (e.g., black / blue screens, "Preparing Automatic Repair," OS issues).
• Perform full clean-ups and tune-ups for slow or unresponsive systems.
• Reset Windows passwords and assist clients with account access issues.
• Assist with internet connectivity issues (wired and wireless).
• Replace internal components like fans, hard drives, or RAM.
• Reinstall or repair operating systems using USB or disk media.
• Add shortcuts or tools (e.g., remote support access) as instructed.
• Provide basic training or walkthroughs to clients post-service.
• Document your service visit and escalate complex issues when needed.

Requirements

Benefits

Note : This is a 1099 independent contractor role. You’ll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.