People Services Generalist

The People Services Generalist provides support at the professional level in some of or all the following functional areas : associate relations, training and development, legal comprehension and application, recruiting, and unemployment, with an understanding of HRIS capabilities as well as payroll functions. The People Services Generalist should also be extremely perceptive and able to relate to and effectively communicate with all levels of associates within the company.

People Services Generalist Responsibilities :

• Working with the Director of People Services, assists in leading the People Services (PS) function, ensuring accurate interpretation and administration of PS policies and programs and engages in the day-to-day PS functions, specifically related to but not limited to associate and labor relations, disputes and investigations, PS processes, rewards, & recognition, talent management and workforce planning.
• Provides positive and effective leadership to the PS staff.
• Builds relationships using active listening, coaching, and counseling skills to guide managers and associates at all levels, at all locations, while interpreting and advising on company expectations, policies, procedures, and goals.
• Handles associate and supervisory inquiries related to complex and / or sensitive employment matters, referring appropriate complex matters to appropriate managers.
• Reviews policies and practices to maintain legal compliance.
• Participates in unemployment hearings, as needed.
• Assists with recordkeeping related to hiring, terminations, leaves, transfers, and promotions particularly as related to Equal Employment Opportunity (EEO) and diversity initiatives.
• Ensures employee counseling and related issues follow employment laws by reviewing and resolving concerns with management.
• Ensures the progressive discipline process is consistent across the organization and supports

management and associates to ensure an effective resolution to present issues.

aligns with PS best practices and organizational objectives.

People Services Generalist Requirements :

Salary : $65,000-$75,000

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