Client Experience DirectorVirtualVocations • Alexandria, Virginia, United States
Client Experience Director
VirtualVocations • Alexandria, Virginia, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Director, Client Experience.
Key Responsibilities
Develop and implement a comprehensive client experience strategy
Act as a liaison with the Executive Leadership team to enhance client-centric culture and provide insights on client experience
Analyze client feedback and implement process improvements to enhance client interactions
Required Qualifications
Bachelor's degree in Communication or related field preferred
10+ years of leadership experience
10+ years of experience as a trusted advisor to clients in consulting or industry roles
Ability to build strong relationships and influence decisions with stakeholders
Must be able to travel throughout Canada and the US (less than 50%)
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