Customer Service - Software Support

Customer Service - Software Support

Our Customer Service - Software Support team regularly interact with internal and external clients, and have a reputation for delivering the highest level of product support. This role serves as a great stepping stone for associates who are looking to grow within our company as you have the ability to gain certifications on many of the products and services we provide to dealerships and learn more about our industry. You will spend the majority of your day communicating with customers in order to gather information and learn more about their needs and expectations. We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis.

Requirements:

• Associate's degree or equivalent customer service experience preferred
• Exceptional written and verbal communication skills
• Ability to think critically, analytically, and problem solve
• Ability to work in a team environment

Benefits:

• Our associates receive medical, dental, vision, and life insurance.
• We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off.
• At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
• We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
• Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
• Reynolds and Reynolds is an equal opportunity employer.