Field Support Chat RepresentativeVirtualVocations • Elgin, Illinois, United States
Field Support Chat Representative
VirtualVocations • Elgin, Illinois, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Field Support Chat Representative - Remote.
Key Responsibilities
Assist Field Service Professionals with account maintenance and equipment scheduling via chat
Troubleshoot application issues and conduct pre-install and post-install surveys
Document interactions and provide solutions to reduce call volume
Required Qualifications
High School Graduate, GED, or equivalent
Availability to work Saturdays and complete 4 weeks of mandatory training with 100% attendance
Ability to type a minimum of 35 words per minute
Must provide own equipment meeting specified technical requirements
Must have a quiet and private work environment
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Field Representative • Elgin, Illinois, United States
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