Academic Coach, STEM Student Support Services

Compensation

$43,931.00 Annual

Job Description Summary

The application deadline for this position is 11 : 59pm EST on January 5, 2026.

STEM Student Support Services (STEM3S) is one of the Federal TRIO programs funded by the U.S. Department of Education designed to identify and provide services for STEM students from disadvantaged backgrounds. Santa Fe College's STEM3S program identifies, selects, enrolls, retains, serves, and assists low-income individuals, first-generation college students, and individuals with disabilities to increase the retention, graduation, and transfer rates of SF students who meet the program eligibility requirements.

The Academic Coach for STEM3S is responsible for identifying and selecting program participants and for encouraging students throughout their college experience. The Academic Coach helps them successfully graduate from college by providing personalized coaching, mentoring, academic advisement, assistance with filling out financial aid forms and school applications, providing guidance for efficient study skills, schedules tutoring appointments, and plans, drives (if needed), and chaperones related trips.

• This position is funded by either a grant or another donor-funded source external to the college. Should the funding provided by these special sources be reduced or eliminated, employees will be given as much notice as possible. This position is being filled in an interim capacity for the current fiscal year and is eligible for reappointment provided continued funding and incumbent success. For all information regarding interim appointments and the terms that govern them, please refer to College Rule 3.9 and 3.9P.

Job Description

Responsibilities and Duties :

Collaborates with the Coordinator to recruit eligible students for the STEM3S program.

Adheres to student eligibility as per the program and provides individual orientations of program services, including initial academic coaching sessions.

Provides ongoing academic and career advisement, coaching, and mentoring, which includes assisting students in choosing career paths, programs of study, classes, and colleges.

Assists students with completing transfer applications and financial aid forms and refers them to appropriate Santa Fe resources when necessary.

Implements and reviews various assessments with students and advises them on how to use results for career development.

Tracks, monitors, and maintains accurate records of student academic progress with periodic checks of transcripts and reviews of the early alert reporting system and runs reports to read and collect Academic Advisor and Instructor comments, contacting students to provide support as needed.

Responds to at-risk reporting with appropriate student outreach, referral, and follow-up.

Provides outreach to students through class presentations, college events, and other initiatives, some of which may include night and / or weekend commitments.

Plans university campus tours and cultural events for participants through coordinating dates and student meetings, and creating sign-up sheets, itineraries, and hotel plans.

Partners with the Coordinator to conduct research necessary for project evaluation, assisting in the evaluation process to include annual report, consultant visits and grant submission.

Adheres to grant requirements when collecting student data for the evaluation of quantitative program success and other grant items, distributing surveys to students to ensure accurate evaluation.

Assists the Coordinator in completing annual performance reviews and attends consultant meetings as needed.

Participates in the recruitment, selection, and training of academic subject matter tutors; coordinates tutoring schedules / sessions with tutors / participants; and supervises tutors during sessions.

Attends SF trainings and participates in collegewide committees, especially TRIO related trainings and Academic Advising Council meetings.

Develops and maintains professional relationships with SF, University of Florida, and community constituents.

Works closely with the STEM3S staff to effectively and holistically serve students.

Complies with all published College Rules, procedures, guidelines, and laws / regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

­Provides service excellence through courteous, informed, accessible and professional engagement.

Performs other duties as assigned.

Reports to : Coordinator, STEM Student Support Services

QUALIFICATIONS

Required : A bachelor's degree in a STEM field, education, psychology, social work, or a related field; or an A.S. / A.S. in education, psychology, social work, or a related field with two (2) years of experience as a TRIO Academic Coach. One (1) to two (2) years of experience in TRIO, SSS, Student Affairs, or similar programs that serve underrepresented groups, preferably low-income, disabled, and / or first-generation students is required.

Additional Requirements : A criminal background check will be conducted. Applicants must have a valid Florida Class E Operator (driver’s) license and be authorized to drive for the college. Must be able to list 25 pounds without assistance.

Preferred : A master's degree in a STEM field, education, psychology, social work, counseling, or a related field with three (3) years of professional work experience; demonstrated success in overcoming barriers similar to those of the project's target population or experience in working with this population; case management, educational advising, recordkeeping, documentation, and project evaluation experience; strong communication skills; and technological skills.

General Knowledge, Skills, and Abilities

Ability to work successfully in a multi-cultural environment.

Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and / or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.

Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.

Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.

Results Orientation – proven ability to set and exceed established targets.

Systems & Software - proficient level of knowledge of Microsoft Office and / or relevant position software programs.

Detail Oriented - Proven accuracy and attention to detail.

Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Application Process : All applicants must submit a completed online SF employment application, an up-to-date resume, letter of intent, and unofficial college transcripts to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on : their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu / eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to : equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and / or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.