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Desktop Support Engineer
Desktop Support EngineerSmart IT Frame LLC • Avon Lake, OH, United States
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Desktop Support Engineer

Desktop Support Engineer

Smart IT Frame LLC • Avon Lake, OH, United States
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  • [job_card.full_time]
[job_card.job_description]

Job Title : Field Support

Location : Avon Lake, OH 44012 (Onsite)

Contract

About Smart IT Frame :

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

Need VB Script experience

Job Description :

  • Consult on sizing requirements for new instrument PC
  • Review guidelines from instrument manufacturer
  • Collaborate with Asset Team on selecting matching equipment from OEM
  • Collaborate with Asset Team on placing order for PC equipment
  • New Instrument Installation
  • Physical connection to network
  • Allocation of IP Address per VLAN 42 rules DHCP reservation
  • Setting up instrument data folder on GTPCCOMMON
  • Mapping drive to instrument data folder
  • Setting up appropriate backup eg Cobian
  • Retrieval of phased out equipment and placement into storage for redistril

Troubleshooting

  • Basic network connectivity troubleshooting
  • Basic connectivity to instrument troubleshooting
  • Trouble shooting of disk space issues
  • Troubleshooting of memory CPU utilization issues
  • Collaborate with vendor on instrument software issues and potential OS S

    • Useful Skills

  • Visual Basic and VBA Scripting
  • Excel spreadsheets
  • Developing and supporting data entry Forms in Excel
  • Use of ActiveX Controls in VB and VBA environments
  • Use of COM ports for connectivity for instruments
  • Use of unmanaged hubs and switches for instrument networks tied to a co
  • Basic network troubleshooting skills
  • Basic printer and print server troubleshooting skills

    • Operating System Versions

  • Windows 11
  • Windows 10 Enterprise Professional Home
  • Windows 7
  • Windows 98
  • Basic PC component level knowledge Mother board NIC Comm ports
  • Ability to install assemble PC components eg NIC Comm ports
  • Computer System cabling network RS232 other
  • Ability to understand the overall relationship between the PC and the instrument performs what data is captured by the PC and how it communicate

    • Apply today or share profiles at priya@smartitframe.com

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    Desktop Support • Avon Lake, OH, United States

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