Talent.com
Professional Services Architect
Professional Services ArchitectCaptivateIQ • Raleigh, NC, US
[error_messages.no_longer_accepting]
Professional Services Architect

Professional Services Architect

CaptivateIQ • Raleigh, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

CaptivateIQ’s Professional Services team builds complex, high-impact solutions for our largest customers. We are looking for a passionate and highly skilled architect to join our team.

As a Professional Services Architect, you will design and ship end-to-end implementations, turning messy data and unique compensation plans into elegant, scalable models. You will own modeling quality and performance, act as the technical SME (Subject Matter Expert) in the room with customers and partners, and bring an enthusiasm for problem-solving and modeling that sets a new standard for best-in-class professional services.

This role is an incredible opportunity to work with a dynamic, growing team and directly influence product and delivery outcomes through close collaboration with Engineering and Product.

Job Location

The candidate selected for this opportunity must reside near one of the following locations :

Hybrid (in-office 3 days per week)

  • Austin, TX

Remote

  • Raleigh, NC
  • Nashville, TN
  • Toronto, Canada
  • Responsibilities

  • Lead the entire project lifecycle for complex implementations, including discovery, design, build, testing, and launch.
  • Architect and build scalable calculation models in CaptivateIQ, owning model quality, performance, and long-term hygiene.
  • Translate unique customer plan requirements into efficient, repeatable system configurations, maximizing modeling efficiency and repeatability.
  • Serve as the technical escalation point on internal and partner-led projects, guiding consultants via solution checkpoints.
  • Partner cross-functionally with Engineering, Product, Sales, and Customer Success on priorities and delivery.
  • Contribute to the team by developing best practices, templates, and standards to raise modeling and delivery quality across the organization.
  • Requirements

  • 6+ years total experience, including 4+ years in ICM / SPM (Incentive Compensation Management / Sales Performance Management) modeling and delivery.
  • Proven customer-facing consulting / implementation experience across all phases : requirements gathering, solution design, stakeholder management, UAT, launch, and issue escalation.
  • Expert-level Excel modeling for large datasets; demonstrated strong data intuition and model hygiene.
  • Experience implementing SaaS cloud software; familiarity with the project lifecycle and delivery methodologies.
  • Highly analytical, detail-oriented, and customer-obsessed; thrives in fast-paced, deadline-driven environments; familiarity and curiosity with AI tools.
  • Nice to Have

  • Experience with CaptivateIQ or other related SPM platforms (e.g., SAP Commissions, Xactly Incent, Varicent).
  • Proficiency with CRM / ERP / subscription platforms (Salesforce, NetSuite, Zuora).
  • Familiarity with SQL / Python for data prep / analysis and structured problem-solving (no heavy coding required).
  • Background in financial operations / planning, accounting, system implementation, solutions architecture / engineering, technology consulting, or business analysis.
  • Benefits

  • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Flexible vacation days and quarterly mental health days so you can recharge
  • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • Annual stipends for professional development and caretaking
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest Apple products to help you do your best work
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent
  • Notice for Prospective Candidates

  • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following :

  • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
  • The OTE range represents the minimum and maximum for this position across North America. For candidates in Canada, the range is $190,000–$215,000 CAD. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.

    CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    [job_alerts.create_a_job]

    Service Professional • Raleigh, NC, US

    [internal_linking.related_jobs]
    Senior Manager, Advisory Services (OCM)

    Senior Manager, Advisory Services (OCM)

    Huron Consulting Group • Raleigh, NC, US
    [job_card.full_time]
    Senior Manager, Advisory Services On Organizational Change Management (OCM) Team.Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and naviga...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Data Architect

    Principal Data Architect

    Eliassen Group • Raleigh, NC, United States
    [job_card.full_time]
    Our client, a leader in their industry, has an excellent opportunity for a Principal Data Architect to work on a 12-month+ contract with an option to hire if the fit is right in Raleigh, NC.This po...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Professional - Pest Control

    Service Professional - Pest Control

    VetJobs • Raleigh, NC, US
    [job_card.full_time]
    Service Professional - Pest Control.Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team mem...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager - Government Services (Program Administration)

    Manager - Government Services (Program Administration)

    EisnerAmper • Raleigh, North Carolina, United States
    [job_card.full_time]
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Architect (Remote)

    Solutions Architect (Remote)

    First Citizens Bank • Raleigh, NC, US
    [filters.remote]
    [job_card.full_time]
    This is a remote role that may only be hired in the following location(s) : Alabama, Arkansas, Connecticut, Delaware, Iowa, Indiana, Kansas, Kentucky, Louisiana, Mississippi, North Carolina, Ne...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Architect

    Licensed Architect

    Gpac • Raleigh, North Carolina, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This reputable Architecture and Design Firm is looking for a Licensed Architect to mentor, coach, develop and promote for long-term success. Bachelor's or Master's Degree in Architecture required.Re...[show_more]
    [last_updated.last_updated_variable_days]
    Project Architect

    Project Architect

    Career Collective • Raleigh, NC, US
    [job_card.full_time]
    We are seeking a skilled and motivated Project Architect to lead design and documentation efforts across various phases of architectural projects. Lead architectural projects from concept through co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Professional

    Sales Professional

    Our Company • Dunn, North Carolina, United States, 28334
    [job_card.full_time]
    Anyone who has experience working directly with customers can be successful selling furniture at Rooms To Go, including servers, bartenders, retail salespeople, real estate professionals, flight at...[show_more]
    [last_updated.last_updated_30]
    Service Solutions Intern

    Service Solutions Intern

    FlexGen • Durham, North Carolina, United States, 27703
    [job_card.full_time]
    FlexGen is an innovative software and services provider in the global energy storage sector.At the forefront of the energy transition, FlexGen leverages decades of engineering and software expertis...[show_more]
    [last_updated.last_updated_variable_days]
    Lead Healthcare Solutions Architect (RapidScale)

    Lead Healthcare Solutions Architect (RapidScale)

    Cox Communications • Raleigh, NC, United States
    [job_card.full_time]
    At RapidScale, exceptional technology is powered by exceptional people.We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations inn...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cloud Solutions Architect

    Cloud Solutions Architect

    IT Automation LLC • Cary, NC, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Overview We are seeking an experienced Cloud Solutions Architect with mandatory Google Cloud Platform (GCP) expertise to design, implement, and manage enterprise cloud solutions.The role involves l...[show_more]
    [last_updated.last_updated_30]
    Manager, Financial Systems & Enterprise Applications

    Manager, Financial Systems & Enterprise Applications

    Relias • Morrisville, North Carolina, USA
    [job_card.full_time]
    Are you looking for a high energy strategic and fast-paced position as a Manager Financial Systems & Enterprise Applications Join Relias the company changing lives throughout the world by helpi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Configuration Manager

    Service Configuration Manager

    Sunrise Systems • Raleigh, North Carolina, United States
    [job_card.temporary]
    [filters_job_card.quick_apply]
    Job Title : Configuration Manager.Job Duration : 7 Months contract.The Service Configuration Manager is essential in establishing, maintaining, and governing the Configuration Management Database(CMD...[show_more]
    [last_updated.last_updated_30]
    Sr Director Global Professional Services & Strategies

    Sr Director Global Professional Services & Strategies

    Thermo Fisher • Raleigh, NC, US
    [job_card.full_time]
    Sr Director, Procurement Global Professional Services & Enterprise Strategies.When you're part of the team at Thermo Fisher Scientific, you'll do meaningful work that makes a positive impact on a ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff Solution Architect - AI / Datacenter Solutions (26865)

    Staff Solution Architect - AI / Datacenter Solutions (26865)

    Supermicro • Raleigh, North Carolina, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Submission and Assessment Associate Director, Full-Service REMS

    Submission and Assessment Associate Director, Full-Service REMS

    Syneos Health / inVentiv Health Commercial LLC • Morrisville, NC, United States
    [job_card.full_time]
    A Senior Manager in Strategy is an experienced project leader in the Global Risk Management and Full-Service REMS (GRMR) Business focused on Strategy, Submissions and Assessments.Expectations inclu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Architect

    Principal Architect

    Purple Drive • Raleigh, NC, North Carolina, USA
    [job_card.full_time]
    Description : "Responsibilities Advanced Data Solutions & Engineering • Prototype and operationalize advanced AI solutions, including G...[show_more]
    [last_updated.last_updated_variable_days]
    Principal Software Architect

    Principal Software Architect

    Ozmo • Raleigh, NC, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Ozmo is seeking an experienced, innovative, and strategic Principal Software Architect to join our growing engineering team. In this role, you’ll drive the design and delivery of scalable, sec...[show_more]
    [last_updated.last_updated_variable_days]