Change Delivery Lead

Job Opportunity At Truist Financial Corporation

Responsible for delivering multiple programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of varying size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business' success.

Essential Duties and Responsibilities :

• Manages the intake, planning, business readiness, and execution of assigned initiatives.
• Leads cross functional teams to effectively deliver project objectives including a successful communication and training plan.
• Oversees and / or prepares and maintains necessary project materials and artifacts. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• Systematically review components of processes / programs to identify potential areas of improvement based on cost / benefit analysis, client impact and / or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
• Provides program level dashboards and executive summaries to keep leaders abreast of the health of the assigned programs
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
• Will serve as an individual contributor with ownership of a complex project portfolio and will have indirect leadership of junior level resources. Will direct and review the work of junior teammates and provide project-related performance reviews to their direct leader. Will promote a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.

Qualifications :

Required Qualifications :

Preferred Qualifications :

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.