Analyst General Business 4

Analyst General Business 4

Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplifications and measurement studies and prepares operations and procedures manuals to assist management in operating more efficiently and effectively. Develops and assists in tracking metrics for business processes. Collects, documents, and maintains business requirements for technology and business process driven projects or tasks. Supports established relationships with business counterparts and becomes a credible partner, who seeks to understand business issues. Creates benchmarks and insights based on analytic techniques to address issues and improve financial and operational performance.

Tasks And Responsibilities

• Gathers and organizes information on problems or procedures.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
• Creates and reviews analytical / statistical reports and confers with management and users about format, distribution and purpose, and to identify problems and improvements.
• Conducts on-site observation and personnel interviews to determine work-flow processes and needs.
• Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• Designs, evaluates, recommends and approves changes of forms and reports.
• Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control or cost analysis.
• Plans and facilitates meetings and communications within assigned department.
• Communicates effectively in writing in response to periodic internal and / or external customer correspondence.
• Provides business costs and / or operations analysis.
• Develops methods for communicating key performance indicators to business unit area (internal and external customers) and contributes to scorecard efforts to provide appropriate detail on improvements.
• Performs other duties as assigned.

Minimum Skills

This is highest level subject matter / technical expert and may include limited supervisory responsibilities. Exceptionally strong analytical and problem solving abilities. Extensive experience as in an analyst role. Extensive relative experience in finance or accounting. Ability to multi-task various critical work assignments in a fast paced environment in a professional manner. Initiative to work independently or as a member of a team, coordinating with others to achieve desired results. Well-developed written and verbal communication skills for interaction with all levels of personnel. Ability to meet goals and objectives with minimal direct supervision. Effective interpersonal and customer service skills. Position content is substantially complex with diverse issues and problems. Ability to make recommendations and independent decisions. High level of accuracy of work and attention to detail. Usually works with minimum supervision, conferring with superior on unusual matters. Ability to offer alternative solutions for decision making and recommends optimal choice(s) in support of organizational goals / objectives. Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling. Possesses and applies comprehensive knowledge of a particular field of specialization to complete complex assignments and resolve diverse issues and problems.

Preferred Qualifications

Competencies

Minimum Education

Bachelor's degree in Business Administration, Technology, Accounting, Finance or other quantitative field or equivalent work experience

Required Certifications

N / A

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel to and from meetings, training sessions or other business related events in and outside of service area. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.