Medical Assistant

Medical Assistant Position

Position Summary : The Medical Assistant provides direct patient care and assists all patients and their families through the healthcare system by acting as a patient advocate. Duties include but are not limited to : assisting providers during preparation and provision of patient visit, interviewing patient and obtaining reason for visit, room preparation, specimen collection and processing, medication administration, documentation in electronic health record and patient discharge.

Expectations : Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

Core Values : Inclusion, Nurture, Service, Purposeful, Integrity, Resilient, Engaged.

Qualifications : Essential Skills and Experience include : high school diploma or GED from an accredited institution, graduation from an approved medical assistant training program with one or more years' experience, successfully meet all the requirements of the Associate Medical Assistant and a minimum of three (3) years' experience working as a Medical Assistant in a health care setting, certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations), valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations, effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication, proficient mathematical skills for use in a healthcare setting, basic computer proficiency to include Windows, MS Office, and internet, ability to problem solve in situations both independently or with support from team and / or leadership, ability to multi-task and work effectively in a high-stress and fast-moving environment, and must have reliable transportation that can meet any operational reassignments of the organization during the workday.

Position Responsibilities include : preparing for the patient appointment by reviewing and updating patient records prior to patient arrival, interviewing patient to obtain reason for visit : chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient, obtaining and recording the patients' vital signs according to protocol for patients age, preparing exam room and patient for the type of exam / procedure to be performed, maintaining patient confidentiality following all HIPAA policies and procedures, documenting accurately all patient information in electronic health record, communicating in a timely and professional manner with patients and other members of the care team at all times, knowing and following the eight rights of drug assessment and administration, knowing and following procedure for immunization administration and storage, following all medication policies and procedures for labeling, storing and use, knowing and utilizing principles of universal protocols and National Patient Safety Goals, cleaning and sterilizing instruments per protocol, having knowledge of surgical and diagnostic office procedures, correctly collecting specimens, performing testing, and processes as indicated, providing clear instructions to patients regarding obtaining and collecting of specimens, reviewing patient plan and educating patients on discharge instructions, and all other duties as assigned (such as translation and travel to other locations).

Non-essential Skills and Experience : Certified Medical Assistant preferred, ability to communicate in more than one language, Electronic Health Record experience.

Additional Duties and Responsibilities : Other duties as requested or assigned, perform duties cross functionally across all departments and with all medical providers, travel to other health centers to meet operational needs for provider and patient care coverage.

Physical Demands and Work Environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands : While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps / stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and / or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment : While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.