Senior Collections SpecialistTalentporte • Saint Louis, MO, US
Senior Collections Specialist
Talentporte • Saint Louis, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.permanent]
[job_card.job_description]Excellent written and oral communication skills. Strong organization skills. Negotiation skills. Detail-oriented with high degree of accuracy. Excellent analytical and troubleshooting skills. Strong client service skills with the ability to interact with all levels of management. Able to operate in a fast-moving, team-oriented collaborative environment with tight deadlines. Proficient use of financial, accounting and collections systems. Working knowledge of accounting principles, practices and procedures. Ability to exercise discretion and strong judgment when handling confidential information. Working knowledge of CCH Practice Management preferred. Strong working knowledge of Excel and Word.
Job Description
Job Description
Senior Collections Specialist
Position : Direct Hire
Location : Downtown Saint Louis, MO.
Schedule : M – F (8 to 5).
Remote : Hybrid (after 6 months).
Salary : $67K - $75K (Depending on experience).
Status : Must be a US citizen.
Benefits : Health, Dental, Vision, 401K, holidays, PTO and many more.
Must Have : 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm.
Education : Bachelor's degree required.
Summary : Our client is seeking to hire a Senior Collections Specialist. In this position, you will play a critical role in managing the firm’s accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively.
Job Duties :
- Manage portfolio of client accounts to ensure timely collection of outstanding invoices.
- Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments.
- Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives.
- Evaluate client payment trends and escalate delinquent accounts as necessary.
- Negotiate terms for settlements and payment plans with delinquent clients.
- Utilize financial data to identify trends, patterns and opportunities for process improvements.
- Prepare regular reports on collection performance and trends for senior management.
- Maintain accurate records of collection activities in the firm’s financial systems.
- Maintain documentation of collection policies and procedures.
- Provide problem solving assistance and participate in large department projects.
- Establish and maintain effective working relationships with clients, client facing professionals and staff.
Skills Needed :
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