Senior Collections Specialist

Job Description

Job Description

Senior Collections Specialist

Position : Direct Hire

Location : Downtown Saint Louis, MO.

Schedule : M – F (8 to 5).

Remote : Hybrid (after 6 months).

Salary : $67K - $75K (Depending on experience).

Status : Must be a US citizen.

Benefits : Health, Dental, Vision, 401K, holidays, PTO and many more.

Must Have : 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm.

Education : Bachelor's degree required.

Summary : Our client is seeking to hire a Senior Collections Specialist. In this position, you will play a critical role in managing the firm’s accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively.

Job Duties :

• Manage portfolio of client accounts to ensure timely collection of outstanding invoices.
• Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments.
• Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives.
• Evaluate client payment trends and escalate delinquent accounts as necessary.
• Negotiate terms for settlements and payment plans with delinquent clients.
• Utilize financial data to identify trends, patterns and opportunities for process improvements.
• Prepare regular reports on collection performance and trends for senior management.
• Maintain accurate records of collection activities in the firm’s financial systems.
• Maintain documentation of collection policies and procedures.
• Provide problem solving assistance and participate in large department projects.
• Establish and maintain effective working relationships with clients, client facing professionals and staff.

Skills Needed :